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Companies Continue to Invest in Training โ- and Evaluate the ROISpending on training and development will increase or stay the same for 2002, say 65 pe...
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Relocation Continues Despite Increased CostsEighty-two percent of the companies that relocate employees see their relocation activi...
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The Elements of NCCI’s Performance-Management SuccessAt NCCI Holdings, Inc., developing an innovative evaluation system has been a significa...
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HRs Options for Dealing with Cost-of-Living IssuesIs there an effective way to deal with cost-of-living differences without destroying eq...
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When Guidance Isn’t EnoughWhen Teco Energy decided to migrate from an annuity-based plan to apension-equity plan,...
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Family-Style PlanningTo support their new 401(k) program, Penna Flame developed a partnership with a local b...
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Five HR Tips for Improving the Customer RelationshipA nice smile isnโt enough if your employees donโt know the products in and out.
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Discovering and Fixing Customer-Service IllsReplacing knowledgable customer-service reps wasnโt an option, so Process Software put ...