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Dear Workforce How Can I Justify An HR Position, Especially During Tough Economic Times

Articulate how HR creates value in financial terms in one of three ways: increased prof...

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Pros and Cons of Performance-Appraisal Rating Systems

Each option communicates a different message and has a different outcome.

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Table of Contents May 2002

E-learning success, HR-driven customer service, and the new face of relocation – all in...

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Forced Ranking A Good Thing for Business

A look at the pros and cons of this controversial way of managing performance. Also, le...

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Ten Tips for Training in Anxious Times

Don’t call customer-service training “Creating Loyalty” after you just laid off 20 perc...

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Companies Continue to Invest in Training –- and Evaluate the ROI

Spending on training and development will increase or stay the same for 2002, say 65 pe...

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Relocation Continues Despite Increased Costs

Eighty-two percent of the companies that relocate employees see their relocation activi...

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The Elements of NCCI’s Performance-Management Success

At NCCI Holdings, Inc., developing an innovative evaluation system has been a significa...