The Right Mix: How Shipley Do-Nuts Simplified Timesheets, HR, & Payroll with Workforce.com

OVERVIEW

Since 1936, Shipley Do-Nuts has been crafting delicious treats, starting with a single shop in Houston, Texas. Just a week after opening, founder Bud Shipley had already paid off his initial debt, proof that he was onto something special. What began as a small operation quickly grew into a beloved, family-run business spanning Texas and beyond.

But Shipley Do-Nuts isn’t just another doughnut chain. Their dedication to quality sets them apart, holding their craft to a higher standard.

“It’s not as simple as just mixing up the recipe and calling it done. There’s a lot more to it. Sometimes you have to let the dough rise a little bit more and sometimes you need to fry it a little bit less. I’m very proud of what I do and I think that’s probably what gives me the drive every day,” Shelly Archer, Human Resources Manager at Shipley Do-Nuts, shares.

That same attention to detail extends beyond the kitchen. For Shelly, managing schedules, time and attendance, and payroll is just as dynamic—no two days are ever the same.

CHALLENGE

Shipley Do-Nuts needed a system that streamlines scheduling, payroll, and time tracking—ensuring that staff are clocking in and out. They wanted a single solution to simplify these processes to free up time and focus on other key aspects of the business, whether it was marketing, restocking shelves, or jumping in to serve customers during busy hours.

Beyond payroll and workforce management, Shipley Do-Nuts also wanted to provide employees with easy access to their own information.

“I think one of the biggest challenges is always going to be having enough people to fulfill our labor requests,” says Anne Daniel, the director of operations for GreenForce. “Our industry moves fast. We get labor requests in each week. That means we need to rally 200 employees and get them scheduled and get information out to them as quickly as possible.”

“We wanted our employees to be able to see how many PTO days they have available and their clock-in and clock-out times. That way, they can plan on their end how to pay their bills and what to expect,” Shelly shares.

However, switching to a new system wasn’t an easy decision. Implementing new technology comes with a learning curve and the risk of disrupting existing processes, even if those processes aren’t as efficient as they could be.

SOLUTION

Shipley Do-Nuts teamed up with Workforce.com to streamline time and attendance tracking, payroll, and scheduling, all while giving employees easy access to view and manage their own information.

But it wasn’t just about the tools. Workforce.com also guided Shipley Do-Nuts through the transition, handling the switch from their previous systems and ensuring a smooth implementation.

RESULTS

After implementing Workforce.com, Shipley Do-Nuts streamlined operations, reducing errors and saving valuable time.

“We love that it’s everything in one. We’ve got HR, timesheets, scheduling, time off requests, payroll and W2s—it’s all-in-one. It’s simple to use and has a great, easy interface,” Bobby Archer, General Manager at Shipley Do-Nuts, shares.

95% time saved on timesheets, payroll, and HR

Before Workforce.com, Shipley Do-Nuts relied on four separate platforms—one for new hire paperwork, another for clocking in and out, a third for scheduling, and a fourth for payroll. Managing and integrating all these systems was time-consuming and inefficient.

“Integrating all of those together has saved so much time. It takes me about 95% less time than before,” Shelly remarks.

Aside from having only a single place to go and not having to remember different logins, switching to Workforce.com also reduced the time spent on back-and-forths involved with processing spreadsheets and documents.

“Since switching to an all-in-one system, it has reduced a lot of our headaches and human errors. We no longer need to download a spreadsheet, send it off to one person, have them look at it, do their own spreadsheet, and send it back to us,” Bobby adds.

Faster employee scheduling

Building shifts is now quicker and easier, thanks to Workforce.com’s shift templates.

“I’m a big fan of using templates in Workforce.com. I’m a pro at it. You can build the template, apply it towards your weekly schedule, and then make any changes you need to make, swap people around before you hit the publish button,” Shelly shares.

Simplified onboarding

Workforce.com streamlined the onboarding process for Shipley Do-Nuts, cutting down the time spent sending, signing, and verifying documents.

“One of the features is the onboarding tool because it allows me to upload documents for certain employees,” Shelly shares.

Now, Shipley Do-Nuts can store both role-specific and company-wide documents, like the policy manual, ensuring the right people always have access.

Employee self-service

With Workforce.com, employees can now check their schedules, view leave balances, and request time off. This transparency allows them to estimate their upcoming paychecks and plan accordingly. Plus, they can update personal details on their own, reducing the administrative workload for management.

Implementation

Transitioning to a new system often comes with challenges, but for Shipley Do-Nuts, the process was smooth and well-supported.

“The Workforce.com team has been tremendous. They worked with us to ensure that our first payroll processing went off without a hitch,” shares Shelly. “Moving from different platforms into Workforce.com was great. It went at the pace we wanted it to,” Bobby adds.

Running a business like Shipley Do-Nuts takes the right mix of passionate people and a reliable system to keep operations running smoothly. Sometimes, all it takes is one smart switch to make a big difference.

“Workforce.com, just like Shipley Do-Nuts, is as sweet as jelly-filled doughnuts. It would be in a company’s best interest to switch over (to Workforce.com) sooner rather than later,” Shelly shares. “I’m proud of what I do, proud of the people I work with, and I want to do my best for them. Workforce.com helps me do that.”