Benefits Management

Yes, employees manage their benefits through your organization's benefits administration platform, such as Employee Navigator or bswift, where they have secure individual accounts to enroll in plans and request changes, including adding dependents.

However, most benefit changes are only allowed during Open Enrollment or following a qualifying life event—such as marriage, birth or adoption, or loss of other coverage—in accordance with plan and carrier rules.

Workforce.com partners with experienced 401(k) providers that regularly support transitions from other vendors. We'll coordinate with your new provider to guide you through requesting the transfer of plan management and assets from your current vendor.

Your existing provider may require a temporary blackout period while funds are transferred. During this time, employees typically continue contributing through the new provider, and the 401(k) partner coordinates the transition to minimize disruption.

Yes, Workforce.com fully supports Open Enrollment by helping plan the timeline, preparing the enrollment within your benefits administration platform, and supporting employee communications throughout the process.

Employees complete their elections within the platform, and Workforce.com ensures those elections are accurately reflected in payroll so deductions and contributions are processed correctly each pay period.

Yes, clients may continue working with their current broker if they choose.

When Workforce.com is not the Broker of Record, you or your broker will need to enter benefit elections, plan changes, and contribution updates into the payroll system. Workforce.com provides access to the payroll platform, but benefits administration and ongoing coordination remain your responsibility or your broker's.

Benefits management software centralizes employee elections, eligibility, and changes within your benefits administration platform, such as Employee Navigator or bswift.

The Workforce.com Benefits Team coordinates this information with payroll to ensure deductions and contributions are accurate each pay period, reducing manual work and minimizing the risk of errors.

Benefits administration platforms give employees a single place to review plans, enroll, and submit changes electronically. For employers, this reduces administrative effort, improves visibility into employee elections, and makes benefits easier to manage as your organization grows.

Workforce.com coordinates 401(k) contribution setup with your selected provider. Employee deferral elections and any employer contributions are established with the provider and aligned with payroll through integrated workflows, ensuring contributions are withheld accurately each pay period and remitted to the plan. Workforce.com can provide details on available 401(k) partners upon request.

Yes, Workforce.com securely stores employee and payroll-related documentation using industry-standard security practices to protect sensitive data and support compliance requirements.