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Leveling the IT Playing Field

Stepped-up recruiting in the right places can help you find qualified women in the IT f...

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Use Technology as a Tool, Not a Replacement

PPI designed a customer-service training program that included instructor-led training ...

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Making Reviews More Efficient and Fair

Many performance-appraisal software programs have a generic set of questions that too o...

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Objective Appraisals

“Evaluations were late, employees said it was toosubjective, and managers didn’t like t...

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The Real Costs of Performance Appraisals

Expenses cover more than just the software.

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Sports and Salaries Lets Get Real

A simple ball game becomes a “show me the money” institution.

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On the Contrary Got a Reputation Be Sure It’s the One You Want

Top performers do a good job because they care what others think about them.

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Performance Appraisals Should Focus on Performance, Not Personality

In many companies, this principle is violated.