Workforce News

HR Administration

The New Thinking in Performance Appraisals

Annual performance appraisals are falling out of favor with HR professionals. Instead, ...

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Transitioning from the Appraisal Model

HR professionals might like to propose an alternative strategy for their organizations ...

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Web Sites Related to Recruiting of Women

A list of sites, from unions to government agencies to private job boards.

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How Dot-coms Learned To Value Tried and True

HR can create an attractive start-up environment byemphasizing learning opportunities, ...

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Results-Oriented Customer Service Training

Customer satisfaction has dropped since 1994 in nearly every sector of the economy.

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Promote Accountability in Your Customer-Service Team

The first step toward achievingexceptional standards is to assemble a first-class team ...

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Table of Contents May 2001

Stealth recruiters, at-will employment, and workplace drones – all this month, in Workf...

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Leveling the IT Playing Field

Stepped-up recruiting in the right places can help you find qualified women in the IT f...