Scheduling
Time & Attendance
Forecasting
Employee App
Payroll Integrations
Communications
Workplace Culture
By Staff Report
Sep. 19, 2012
Dear Hate Saying Goodbye:
Putting your exit interviews online provides an easy way for employees to give you feedback. They probably are comfortable using a computer, so it offers them a private and uninhibited method of telling you the reasons they are leaving.
Online exit interviews tend to result in the most honest feedback—plus you get it directly from your employees. Without hearing it from the horse’s mouth, it is impossible to pinpoint the irritants that prompt some of your brightest employees to walk out the door. Once you have the data that identify the issues, you can begin to hatch a plan to reduce your turnover.
Exit interviews may be a valuable resource for companies to identify training needs, find bright spots to replicate in other parts of the organization, provide early warning for potential litigation, measure the success of diversity efforts and discover opportunities to enhance productivity. However the value of exit interviews in uncovering this information depends on two key factors. First, the questions asked should be strategic and worded in a way sure to produce the information you require. Second, the data collected must be easy to aggregate, drill down and analyze. These tasks are far easier to accomplish with online exit interviews.
Another likely benefit is a huge leap in participation. This is at least partly an issue of immediacy. Paper-based exit interviews are commonly included with the termination packet. Your exiting employees may have good intentions of filling it out and returning it to you, but likely to get sidetracked reviewing all the other information and never get around to completing it.
Participation in online exit interviews is also higher than using third-party consultants who use telephone interviews. People just don’t answer their phones anymore. They have caller ID, which allows them to screen their calls. Most employees would simply rather do it online.
SOURCE: Laura DiFlorio, Nobscot Corp., Honolulu
LEARN MORE: See The Best Conditions for Conducting Exit Interviews.
The information contained in this article is intended to provide useful information on the topic covered, but should not be construed as legal advice or a legal opinion. Also remember that state laws may differ from the federal law.
Come see what we’re building in the world of predictive employee scheduling, superior labor insights and next-gen employee apps. We’re on a mission to automate workforce management for hourly employees and bring productivity, optimization and engagement to the frontline.
Workplace Culture
Workplace productivity statistics and trends you need to knowSummary There was a 2.4% decrease in productivity in Q2 2022 – the largest decline since the U.S. Burea...
productivity, statistics, trends, workplace
Workplace Culture
5 lunch break statistics that shed light on American work cultureSummary Research shows how taking lunch breaks enhances employee engagement and productivity. Despite t...
lunch breaks, scheduling, statistics
Workplace Culture
6 Things Leadership can do to Prevent Nurse BurnoutSummary Nurse burnout is a serious issue in the healthcare business and has several negative consequenc...
burnout, Healthcare, hospitals, nurses