Scheduling
Time & Attendance
Forecasting
Employee App
Payroll Integrations
Communications
Staffing Management
By Staff Report
Jan. 7, 2014
Dear Always in Style:
You may have heard of Paul Hersey and Ken Blanchard and their popular Situational Leadership Model. The key takeaway from their leadership model and a simple answer to your question is that there is no single “best” style of management. Effective management is task-relevant. Based on research by TTI Success Insights, a global talent-assessment firm, effective leadership has five distinct qualities which are considered to be key enablers of situational leadership.
Effective management is the capacity to organize others in such a way that it inspires trust and motivates people toward a common goal. The act of leadershipis achieving extraordinary business results through people. The Hersey-Blanchard model relies on two concepts: leadership style and individual or group maturity level. They look at four leadership styles: telling, selling, participating and delegating. For maturity, they consider four levels: unable and insecure, incapable but willing, capable but unwilling and very capable and confident.
Now for the magic five key qualities of leaders. Data suggests that leaders who develop each of these competencies into clear strengths will be successful:
There is only one missing link to delivering exceptional leadership qualities: a conversation strategy. Several models exist, including the Coaching Conversation Model by Dr. Jeannine Sandstrom and Dr. Lee Smith of CoachWorks, the GROW model developed in the United Kingdom, and the FUEL Coaching Framework by John Zenger and Kathleen Stinnett.
By focusing on the five key leader qualities, employing a solid leader conversation strategy, and with an understanding of the four maturity levels, your leaders will choose the appropriate leadership style for the situation. I think you’ll find the attempt to identify a certain [behavioral] leadership style for the organization such as autocratic, democratic or laissez-faire will miss the mark. Research has shown that highly successful leaders are found throughout the full range of behavioral style.
Identifying, promoting from within or acquiring management talent that supports one style will eliminate many very qualified potential leaders who have a different behavioral style but are exceptional leaders.
SOURCE: Carl Nielson, The Nielson Group, Dallas, Texas, Dec. 15, 2013
Come see what we’re building in the world of predictive employee scheduling, superior labor insights and next-gen employee apps. We’re on a mission to automate workforce management for hourly employees and bring productivity, optimization and engagement to the frontline.
Staffing Management
Managing employee time-off requests: A guide for business ownersSummary Vacation, sick time, PTO banks, and unpaid leave are only a few forms of employee time off — Mo...
Staffing Management
4 proven steps for tackling employee absenteeismSummary Identifying the cause of employee absenteeism not only helps uncover deeper-rooted issues — Mor...
absence management, Employee scheduling software, predictive scheduling, shift bid, shift swapping
Staffing Management
Employee or contractor? 6 worker misclassification FAQsMisclassification of employees as independent contractors led to overtime violations, according to a La...
compliance, Department of Labor, employee engagement, FLSA, HR technology, Worker misclassification