Staffing Management

Big Data Explained

By Staff Report

Oct. 2, 2013

Dear Puzzled:

The concept behind “big data” involves analyzing large volumes of data – which is rapidly changing – using new tools and technologies. Although the big-data idea applies to companies like Facebook, LinkedIn, Google, and Twitter deal, which deal with huge amounts of data, the same techniques apply to the human resources function.

HR departments have access to hundreds of data elements about their employees: demographics, performance and compensation, job history, assessments, work assignments, training history and more. HR leaders care able to use this data to understand behavior patterns of high-performing employees, thus helping the company dramatically improve its performance.

Other big-data applications involve analyzing payroll information to identify what is known as “payroll leakage,” such as areas of high overtime or other inadvertent expenses. Companies are now using tools for “talent analytics” to improve sales performance, reduce turnover, cut payroll expenses, boost customer service and client retention, reduce fraud, and a myriad of other critical business challenges.

Our research shows that only 4 percent of HR organizations have mastered the art of exploiting big data to their advantage. Soon, however, using big data strategically will emerge as a mainstream capability – and a major new competency – for HR departments.

SOURCE: Josh Bersin, principal, Bersin by Deloitte, Oakland, California, Sept. 4, 2013

What’s New at

blog workforce

Come see what we’re building in the world of predictive employee scheduling, superior labor insights and next-gen employee apps. We’re on a mission to automate workforce management for hourly employees and bring productivity, optimization and engagement to the frontline.

Book a call
See the software

Related Articles

workforce blog

Staffing Management

Managing employee time-off requests: A guide for business owners

Summary Vacation, sick time, PTO banks, and unpaid leave are only a few forms of employee time off — Mo...

workforce blog

Staffing Management

4 proven steps for tackling employee absenteeism

Summary Identifying the cause of employee absenteeism not only helps uncover deeper-rooted issues — Mor...

absence management, Employee scheduling software, predictive scheduling, shift bid, shift swapping

workforce blog

Staffing Management

Employee or contractor? 6 worker misclassification FAQs

Misclassification of employees as independent contractors led to overtime violations, according to a La...

compliance, Department of Labor, employee engagement, FLSA, HR technology, Worker misclassification