Archive

HR Is One Pillar of the Baldrige Award

Baldrige judges examine how companies enable the work force to develop to its full pote...

Archive

Recognition Can Bolster Quality Efforts

There are no guidelines attached to the recognition process. The main objective is to s...

Archive

An Ombudsperson Can Improve Management-labor Relations

Mediation is becoming more common in U.S. companies. Some companies are providing an om...

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Quality Within the HR Function

Here are some quality principles that human resources must follow.

Archive

Coca-Cola Learns from Its Training Mistakes

Coca-Cola USA launched its quality effort with a massive top-down training effort, in w...

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Retirees Control Their Benefits

After being left with no insurance coverage because of a bankruptcy, retirees of Uniroy...

Workforce News

Staffing Management

HR Is Solving On-Shift Scheduling Work Problems

Shift workers suffer from such problems as sleep deprivation and higher divorce rates. ...

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Well-designed HR Policies Improve TQM Initiatives

Quality happens when you are people-focused. In other words, quality is a result of wel...