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Brace For ChangeWhether your organization operates globally or simply exports products to foreign marke...
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Whirlpool Builds a Performance-based StrategyWhirlpool’s management knew that the company needed to forge a higher level of commitme...
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Prevailing Winds Lessons from ViagraLynn Franzoi, senior vice president for benefits at Fox Inc., shares lessons from the V...
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Business Books of the ’90s Provide BlueprintsThe ’90s have provided a wealth of business acumen. Some of the most popular books are ...
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Exceptional Customer Service Takes the ‘Ritz’ TouchThe Ritz-Carlton throws a lot of money and energy at training its 16,000 employees. Of ...