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Types of Questions Your Salespeople Ask

An explanation of transactional questions, needs-clarification questions, and problem-a...

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Dear Workforce How Do I Ask For the Boss’s Help

Present your question in the context of a larger workforce planning discussion.

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Let Us Give Thanks

Long live the phone.

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IDear Workforce-I What Trends are Most Likely to Impact Personnel Administration in the Next Five Years

Aging; globalizing; free agents; legislation, and automation.

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Basics of the I-9 Form

The I-9 system is a significant paperwork burden for U.S. employers. But until a better...

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HR Lessons From a Strike

Unions are back. Work/life issues matter at the bargaining table. It’s not just the mon...

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Vita Needle Finds Vital Employees Among the Elderly

Older workers represent a loyal, dedicated, and flexible workforce.

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Dear Workforce Should We Provide Incentives for Efficiency

Have managers set up performance goals and objectives for each employee and monitor the...