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Skills Needed by Call-Center Supervisors

A chart listing both people skills and operational skills.

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Labor and Benefits Expenses in Supermarkets

Charts showing how much money is spent on labor and benefits in grocery stores, broken ...

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Companies Weigh the Cost of Prepping Expats

Many are bypassing pre-location cultural counseling. Instead, they opt for intervention...

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Nurses Using Internal Pools

Covenant Healthcare has saved about $500,000 by using an internal pool instead of an ou...

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Chiquita Elevating Human Resources

“In the end,” says new CEO Fernando Aguirre, “we are a business of people, and it’s ess...

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Everything You Thought You Knew About Recognition Is Wrong

In Bob Nelson’s opinion, formal recognition programs are an anachronism. He says that t...

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Dear Workforce Should Employees Be Involved in Politics?

How should HR reconcile the differing political opinions between management and employe...

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Eyestrain’s Bottom-Line Cost

A small miscorrection can affect productivity by 9 percent.