Archive

HR Chiefs Are Pricier By The Pound

In most countries, finance and marketing execs are top earners.

Archive

Dear Workforce I Just Trained 32 Customer-Service Reps. How Do I Demonstrate the Return on Investment?

I had to train 32 retail employees on customer-service excellence. The snag came when I...

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Dear Workforce How Do We Get New Managers to Document Performance

We have a couple of employees who will be returning from a leave of absence. Neither wa...

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AFL-CIO Calls Out Firms for CEO Greed

The labor group wants to highlight pay and parachutes.

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Taking the Temperature at HotJobs

An interview with HotJobs executive vice president and general manager Dan Finnigan, wh...

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UPS 37 Principles for Managing People

A wide-ranging look at the companyโ€™s workforce management practices, including promotin...

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The Bully Backlash

Isnโ€™t it a given that those who manage others are expected to be kinder, more understan...

Archive

Phased Retirement Proposal Could Put New Hardship on Employers

Companies paying employees annual salaries would have to calculate not only the reduced...