By Marygrace Schumann
Oct. 30, 2017
The Office of Information and Technology at the Department of Veterans Affairs’ goal is to create the best experience for all military veterans by providing unified veteran experiences through the delivery of new and innovative technology.
To achieve its goals, the department’s chief learning office was tasked with creating new learning solutions.
The firm’s work resulted in adding project management as a technical competency for all IT employees to support the emphasis on project-based development, managing a Leaders Developing Leaders change effort with six initiatives that reached more than 1,500 participants, and created a learning solution to strengthen strategic thinking in the Office of Information and Technology whose 18 learning projects saw a return on investment of more than 1,000 percent.
For its efforts in creating the best experiences for veterans, the chief learning office at the Department of Veteran’s Affairs is the Optimas Award Silver winner for Managing Change.
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