By Matt Dunning
Aug. 24, 2012
A majority of employees said they aren’t receiving adequate enrollment information about their company’s benefit plans, according to an Aflac Inc. survey released this week.
Fifty-two percent of the more than 2,500 employees who responded to New York-based Aflac’s 2012 Open Enrollment Survey indicated their employers have not distributed any communication regarding upcoming open enrollment periods. Thirty-nine percent said they were only somewhat prepared for open enrollments, while 26 percent said they were unprepared or very unprepared.
The survey’s findings offer a sharp contrast to employers’ assessments of the effectiveness of their benefits communications strategies, outlined in a separate Aflac survey released in April. In that study, 49 percent of the 1,800 employers who responded characterized their benefits communications as very or extremely effective.
In a statement released August 21, Aflac executive vice president Audrey Boone Tillman said deficiencies in benefits communication and outreach strategies, particularly those related to open enrollment periods, often lead employees to make costly mistakes regarding their health care, retirement and other employer-sponsored plans.
“If employers do not regularly educate workers about benefits offerings, their employees could face difficult financial challenges,” Tillman said in the release. “Workers want to understand their insurance options, but many don’t believe they have the information or the tools they need. Open enrollment is a crucial time for employers to help workers make smart choices about their physical and financial health.”
Forty-eight percent of employees surveyed said they are only “sometimes” aware of changes made each year in their benefit plans, and another 13 percent said they are rarely or never aware of changes made.
Exactly half of the employees surveyed somewhat or strongly agreed that they would be better informed about their health insurance choices if they were given the opportunity to meet with an insurance consultant during open enrollment.
We build robust scheduling & attendance software for businesses with 500+ frontline workers. With custom BI reporting and demand-driven scheduling, we help our customers reduce labor spend and increase profitability across their business. It's as simple as that.
BenefitsEEOC says that employers legally can offer incentives to employees to get vaccinated in almost all instances
If you’re an employer looking to get as many of your employees vaccinated as possible, you can rest eas...
ADA, CDC, COVID-19, EEOC, GINA, pandemic, vaccinated
BenefitsFixing some common misconceptions about HIPAA
Ever since the CDC amended its COVID-19 guidance to say that the fully vaccinated no longer need to wea...
COVID-19, health care, HIPAA, human resources, wellness
BenefitsWe are in the midst of a public mental health crisis; how employers can help
Do not ignore these issues or your employees who are living with them. Mental health illnesses are no d...
ADA, benefits, Coronavirus, FMLA, mental health, paid time off