By Staff Report
Aug. 18, 2015
Dear Keeping Up With the Times,
The answer is a resounding YES! As we’re all aware, retail customers have changed, so organizations must adapt to meet their evolving needs. Customers want to shop at their convenience — whenever they want and wherever they are — and they expect retailers to accommodate them.
In the past, retail leaders were hired for their operational excellence and rewarded for driving sales within the four walls of the (brick-and-mortar) store they managed. Today, leadership must embrace the mindset that we want the customer to buy our brand regardless of where that buying actually takes place — in our store, on the Web, or over the phone. Retail leaders today must be customer-centric, holistic in their thinking, and able to develop like-minded teams that are resourceful, collaborative, and flexible. And finally, the organization must align rewards and recognition to support this enterprisewide thinking.
SOURCE: Henry Mueller and Karen Allinder, MHI Global, Tampa, Florida.
We build robust scheduling & attendance software for businesses with 500+ frontline workers. With custom BI reporting and demand-driven scheduling, we help our customers reduce labor spend and increase profitability across their business. It's as simple as that.
RecruitmentSlow rehiring of child care workers may stymie employers’ return to workplace plans
For parents of young children, a full return to the workforce means having to find quality, affordable ...
child care, compensation, COVID-19, employee engagement, hiring, human resources
RecruitmentJushi Holdings builds its workforce in the cannabis industry despite pandemic
A broad assortment of talent is finding a new home at Jushi Holdings and in a cannabis industry burning...
cannabis industry, hiring, Jushi Holdings Inc., pandemic, Safety, training
RecruitmentRegulating recruiting amid constant technological innovations
As the competition for talent rages, complex recruiting systems using AI face compliance questions of t...
artificial intelligence, bias, business ethics, data privacy, HR Tech, talent acquisition, tech ethics