Dear Workforce Are Training Departments Becoming Obsolete?

By Staff Report

Sep. 27, 2011

Traditional training departments probably are becoming somewhat obsolete. The actual provision of training increasingly is being outsourced to vendors or handled by online service providers. As a result, the number of trainers that companies need has diminished greatly.

Further, automated systems now keep track of training provision, attendance, evaluations, and other human resources functions. Some of these systems even map training information directly onto performance evaluations through the use of competency models. Finally, most companies seem to have cut way back on training, at least when compared to previous decades. They expect new hires to come into the organization already trained and ready to work.

There is one aspect of training that is growing: the tasks associated with being a chief learning officer. These duties include planning how your employees’ development experiences, along with training programs, could be used to meet the demands for talent in the future. But it does not take very many people do carry out these strategic functions, even in large organizations.

SOURCE: Prof. Peter Cappelli, Center for Human Resources, The Wharton School, University of Pennsylvania, Philadelphia, Pennsylvania.

LEARN MORE: Please read a Dear Workforce article that discusses the advantage of integrating trainers into business units.

The information contained in this article is intended to provide useful information on the topic covered, but should not be construed as legal advice or a legal opinion. Also remember that state laws may differ from the federal law.

What’s New at

blog workforce

Come see what we’re building in the world of predictive employee scheduling, superior labor insights and next-gen employee apps. We’re on a mission to automate workforce management for hourly employees and bring productivity, optimization and engagement to the frontline.

Book a call
See the software

Related Articles

workforce blog

Commentary & Opinion

Why would a company wait a year to implement an anti-harassment program?

McDonald’s has a serious harassment problem that it needs to solve, and all waiting until next year won...

McDonald's, sexual harassment, training

workforce blog


Progressive Insurance gives interns an entry-level lesson in the new reality of office work

Rather than eliminate its internship program, Progressive retained it as its interns joined the pandemi...

employee engagement, HR technology, interns, internship, Progressive Insurance Co., recruiting, remote work, remote workforce

workforce blog

Commentary & Opinion

Diversity training is the opposite of ‘anti-American’

We all should be committed to the cause of fair and equal treatment of all Americans.

discrimination, diversity, Donald Trump