Archive

Sample Communication Policy

By Kelly Dunn

Apr. 14, 2000

Following is a sample communication policy in the workplace. The purpose of such a policy should be to facilitate better communication, paving the way for better business. Keep this basic principle in mind as you adjust the policy to coincide with your business’ values.

Also read: How to use technology in your internal communications strategy

Sample Communication Policy 

At Make Your Business Better, Inc., courtesy, tact and consideration should guide each employee in relationships with fellow workers and the public. It is mandatory that each employee in this organization show maximum respect to every other person in the organization and other contacts in a business context. The purpose of communication should be to help others and to make our business run as effectively as possible, thereby gaining the respect of our colleagues and customers.

  • Courtesy, friendliness, and a spirit of helpfulness are important and guide the company’s dealings with employees and customers.
  • Differences of opinion should be handled privately and discreetly. Gossip and backbiting are to be avoided. Communicate directly with the person or persons involved to resolve differences.
  • Conservative criticism — that which will improve business by clarifying or instructing — should be welcomed when delivered with respect and tact. Destructive criticism — that which is designed to harm business or another person — is not to be practiced.
  • Employees should strive to maintain a civil work atmosphere at all times and refrain from shouting, yelling, using vulgarities or swearing at co-workers or customers.
  • The standard of Make Your Business Better, Inc. is a work environment free from disparaging remarks about religion, ethnicity, sexual preferences, appearance and other non-work related matters. Each employee has the responsibility to foster an understanding of others’ differences in order to create an environment where those differences contribute to a better organization.Inappropriate remarks based on any of the following are not tolerated and such behavior will result in immediate termination of employment: race, religion, ethnic origin, physical attributes, mental or physical disability, color, ancestry, marital status, pregnancy, medical condition, citizenship and/or age.Inappropriate remarks include those that treat a group of people in a uniform way, assign a behavior in a disparaging way, imply inferiority of a group, are supposedly funny at someone else’s expense, and/or cause embarrassment or distress to others based on comments about a particular group of people.

The information contained in this article is intended to provide useful information on the topic covered, but should not be construed as legal advice or a legal opinion.

Comment below or email editors@workforce.com.

 

About Workforce.com

blog workforce

We build robust scheduling & attendance software for businesses with 500+ frontline workers. With custom BI reporting and demand-driven scheduling, we help our customers reduce labor spend and increase profitability across their business. It's as simple as that.

Book a call
See the software
workforce news

Relevant Videos

This is Workforce.com

Hi, My name is Meg and this is my introduction to Workforce.com

Case Study: COVIDCheck Colorado

Find out how Workforce.com powered vaccine sites with demand driven scheduling and attendance.

Related Articles

workforce blog

Focus on Employee Communications

Which Department Owns Internal Communications? It’s Complicated

HR is one choice. But so is the C-suite and even a decentralized plan to embed communications folks in ...

communication, HR, human resources, leadership, strategy

workforce blog

Focus on Employee Communications

Don’t Slack on Employee Communication

How monitoring chat platforms can help companies avoid #MeToo moments while creating a communication cu...

employee engagement, HR technology, strategy

workforce blog

Focus on Employee Communications

How an Employee-centric HR Communications Strategy Impacts Your Organization

Among the challenges, HR and communications teams struggle to scale communications in the face of resou...

communication, employee engagement, human resources, strategy

Read the Workforce.com magazine

workforce magazine