Ratio of IT Staff to Employees

By Staff Report

Feb. 6, 2003

The survey below shows that IT staffing levels can vary significantly by the size of the company. For example, the typical IT staffing ratio (the number of employees supported by each IT worker) is 1:27 among all companies included in the survey. However, companies with 500 or fewer employees typically have an IT staffing ratio of about 1:18, while companies with 10,000 or more employees have a ratio of about 1:40.

Ratio of IT Staff to Total Employees

Organization Size 25th Percentile 50th Percentile (median) 75th Percentile Organization Count
All Organizations 1:11 1:27 1:52 103
By Annual Dollar Volume
-Less than $200 Million 1:11 1:19 1:34 25
-$200 Million to <%500 Million 1:19 1:36 1:61 20
-$500 Million to <%1 Billion 1:11 1:31 1:53 17
$1 Billion to <%5 Billion 1:20 1:36 1:82 20
-$5 Billion or More 1:10 1:15 1:25 20
By Total Number of Employees
Less than 500 1:8 1:18 1:34 16
-500 to <1,000 1:14 1:25 1:40 14
-1,000 to <5,000 1:11 1:23 1:45 38
-5,000 to <10,000 1:10 1:25 1:53 15
-10,000 or more 1:23 1:40 1:112 20

Reprinted with permission from Organizing for Results: IT Structures and Staffing Survey  by people3Mercer Human Resource Consulting, and ITAA.


blog workforce

We build robust scheduling & attendance software for businesses with 500+ frontline workers. With custom BI reporting and demand-driven scheduling, we help our customers reduce labor spend and increase profitability across their business. It's as simple as that.

Book a call
See the software
workforce news

Relevant Videos

This is

Hi, My name is Meg and this is my introduction to

Case Study: COVIDCheck Colorado

Find out how powered vaccine sites with demand driven scheduling and attendance.

Related Articles

workforce blog


6 reasons to choose best-of-breed software

Summary All-in-one systems stretch themselves too thin, underperforming in most areas and severely limi...

all in one, best of breed, software

workforce blog

Staffing Management

Simple shift replacement: A home run for the Lake Elsinore Storm

Summary Last-minute schedule changes are difficult to manage without the right technology Modern workfo...

employee scheduling, shift swapping, workforce management

workforce blog


Data and WFM Technology: The Essentials of Leading a Successful Team

Anticipating changes is part of running a business, and the past year has magnified how important that ...

Read the magazine

workforce magazine