Ratio of IT Staff to Employees

By Staff Report

Feb. 6, 2003

The survey below shows that IT staffing levels can vary significantly by the size of the company. For example, the typical IT staffing ratio (the number of employees supported by each IT worker) is 1:27 among all companies included in the survey. However, companies with 500 or fewer employees typically have an IT staffing ratio of about 1:18, while companies with 10,000 or more employees have a ratio of about 1:40.

Ratio of IT Staff to Total Employees

Organization Size 25th Percentile 50th Percentile (median) 75th Percentile Organization Count
All Organizations 1:11 1:27 1:52 103
By Annual Dollar Volume
-Less than $200 Million 1:11 1:19 1:34 25
-$200 Million to <%500 Million 1:19 1:36 1:61 20
-$500 Million to <%1 Billion 1:11 1:31 1:53 17
$1 Billion to <%5 Billion 1:20 1:36 1:82 20
-$5 Billion or More 1:10 1:15 1:25 20
By Total Number of Employees
Less than 500 1:8 1:18 1:34 16
-500 to <1,000 1:14 1:25 1:40 14
-1,000 to <5,000 1:11 1:23 1:45 38
-5,000 to <10,000 1:10 1:25 1:53 15
-10,000 or more 1:23 1:40 1:112 20

Reprinted with permission from Organizing for Results: IT Structures and Staffing Survey  by people3Mercer Human Resource Consulting, and ITAA.


blog workforce

We build robust scheduling & attendance software for businesses with 500+ frontline workers. With custom BI reporting and demand-driven scheduling, we help our customers reduce labor spend and increase profitability across their business. It's as simple as that.

Book a call
See the software

Related Articles

workforce blog


4 Ways to Maximize HR and WFM Data

Technology and cloud-based applications and platforms enable companies to gather more data, but can the...

workforce blog


How to prevent workforce management system outages: mitigation through redundancy

Summary Workforce management data breaches and outages are a very real threat Businesses should build r...

data breach, network security, payroll system, system outage, workforce management

workforce blog


Kronos (UKG) data breach leaves businesses in the dark for “several weeks”

Summary Workforce management company Kronos (UKG) suffers ransomware data breach Kronos Private Cloud a...

data breach, Kronos, ransomware, security, UKG