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By Staff Report
Jul. 14, 2004
One in five U.S. companies has had employee e-mail subpoenaed in the course of a lawsuit or regulatory investigation, according to a survey by the American Management Association and The ePolicy Institute. Last year, 14 percent of companies found their e-mail subpoenaed.
“For financial services firms and others in regulated industries, the failure to properly retain e-mail and instant messages can–and regularly does–lead to six-figure fines, criminal charges, civil lawsuits and damaging publicity,” said Nancy Flynn, executive director of The ePolicy Institute. “Employers simply cannot afford to approach e-mail and IM retention as a hit-or-miss proposition.”
According to the AMA study, only 6 percent of organizations retain and archive instant message records.
A set of sample policies related to managing e-mail can be found online.
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