The following factors were identified as critical to global-team success by Santa Clara, California-based Intel Corp. after it interviewed and studied its high-performance teams.
Attitude
- Positive attitude
- High motivation
- Desire for success
- Respect among team members
- Commitment
- Confidence
- Goals and focus
- Clear charter, responsibilities, boundaries and time lines.
Common incentives and goals
- Multi-tasking while simultaneously maintaining the team’s focus and prioritization
- Challenging tasks
- Understanding mutual expectations
- Diversity
- Multi-disciplinary and diverse team membership
- Complimentary skills
- Shared common values
- Trust and listening
- Global teamwork
- Having common goals
- Strong internal business relationships/partnerships
- Management
- Good coaching
- Lots of delegation: little bureaucracy
- Empowerment and independence.
Communication
- Good communication between team members
- Early face-to-face meetings
- Publication and proliferation of documents describing team processes, as well as content issues.
SOURCE: Intel Corp.
Personnel Journal, September 1995, Vol. 74, No. 9, p. 54.