Workplace Culture

Indeed and Glassdoor Reveal the Best Places to Work

David Chasanov

08 January 2019

This December, employment search engine Indeed and job-hunting service Glassdoor released their respective lists of top places to work. Indeed’s list identified the top workplace cultures of 2018, while Glassdoor noted the 10 best places to work in 2019.

In Indeed’s 15 top-rated workplaces with the best culture, Keller Williams Realty landed the No. 1 spot. Glassdoor ranked the 10 best places to work in 2019, and management consulting company Bain & Co. came out on top.

These two lists had one thing in common: In-N-Out Burger and Southwest Airlines.

The fast food restaurant In-N-Out Burger was ranked second by Indeed and third by Glassdoor. It received great feedback from both sites for sticking to the same plan and resisting any new trends in the fast food industry. Its simple menu and tasty food have attracted both celebrities and burger fans alike for a long time.

Southwest Airlines was ranked No. 10 on both sites. On Glassdoor, Southwest Airlines’ mission of being dedicated to the highest quality of customer service and company spirit gave them a 4.4/5 rating.

best places to work
Amy C. Edmondson, Harvard Business School

Novartis Professor of Leadership and Management at the Harvard Business School and and author of The Fearless Organization, Amy C. Edmondson, believes In-N-Out Burger and Southwest Airlines cracked both lists because they are places that would qualify as “psychologically safe” workplaces.

“[In a psychologically safe workplace,] people feel their voice is valued,” Edmondson said. “At Southwest, they’re incredibly collaborative and engaged in getting planes turned around quickly and safely. Southwest is a terrific example of a culture that has worked hard to ensure its employees know that their voices are valued and welcome.”

Edmondson has three tips for offices to overcome intrapersonal fear and create psychological safety. These tips allow for more people to speak up, ask for help and address what isn’t working in the office. It gives everyone a healthy mindset while on the clock.

Also read: Ranking the World’s Top Companies for HR, 2018

First, constantly remind people of what they’re up against, Edmondson said. “What are the challenges, what is the nature of the work an office does, [and] what is world of which we now live in?”

She suggests asking respectful questions to people about their work, then taking a moment to think before reacting to any bad news.

Edmondson said that having psychological safety in the workplace has other positive results as well.

“It leads to the work feeling meaningful, believing what you do has an impact, believing that your colleagues are dependable and having some structure and clarity about tasks,” Edmondson said. “Psychological safety is the underpinning factor to other aspects of a healthy workplace.”

Written by David Chasanov

About Workforce.com

blog workforce

We build robust scheduling & attendance software for businesses with 500+ frontline workers. With custom BI reporting and demand-driven scheduling, we help our customers reduce labor spend and increase profitability across their business. It's as simple as that.

Book a call
See the software
workforce news

Relevant Videos

This is Workforce.com

Hi, My name is Meg and this is my introduction to Workforce.com

Case Study: COVIDCheck Colorado

Find out how Workforce.com powered vaccine sites with demand driven scheduling and attendance.

Related Articles

workforce blog

Workplace Culture

Human Performance Experience at Work: The New Normal for Workers

Work has long been associated with toil, drudgery and a history of egregious working conditions, catast...

workforce blog

Commentary & Opinion

How many N-words create a hostile work environment?

Last week, the U.S. Supreme Court was asked to answer these questions: Whether an employee’s exposure t...

discrimination, hostile work environment, N-word, U.S. Supreme Court

workforce blog

Commentary & Opinion

My one work rule to rule them all

Plain and simple, don’t be an a-hole.

communication, employee engagement, human resources, leadership, The Practical Employer

Read the Workforce.com magazine

workforce magazine