Technology

How we implemented an Enterprise WFM Rollout During COVID-19 in under two weeks

By Staff Report

Jun. 15, 2020

The Coronavirus changed a lot of things for companies all over the world, but some companies used this time of change to better their business and prepare for a new future. Our client was one of those companies. Below is a brief overview of how we worked with them to deliver a smooth rollout of our product to their entire workforce faster than ever before. Now that we’ve accomplished this with them, we’re excited to use our new process as a competitive advantage for more of our new clients.

Challenge

  • Deliver an implementation that was previously planned for 9 months in under 2 weeks for over 7,000 employees and 4,000 locations during the COVID-19 lockdowns

Solution

  • Unify and standardize employee data from multiple legacy payroll systems and other sources into one database
  • Have all 7,000+ employees use a mobile app to clock in and out of their shifts instead a communal physical device that all employees would have to touch
  • Work with internal stakeholders to create a personalized virtual interactive training program that includes a custom sandbox of the system simulating the managers’ real life working conditions
  • Create a more efficient process for gaining consent from employees who use the technology to stay compliant in different US states and Canadian provinces
  • Guarantee their next payroll cycle delivers without errors by providing an additional layer of customer service during that payroll process

Results

  • Almost 600 managers logged into the system in the first week
  • Over 2,500 employees downloaded and installed the app after the first round of roll out
  • Workforce.com was the first technology solution adopted by the whole enterprise globally

 

If you’re interested in taking a look inside the workforce.com workforce management platform you can sign up for a free trial here.

About Workforce.com

blog workforce

We build robust scheduling & attendance software for businesses with 500+ frontline workers. With custom BI reporting and demand-driven scheduling, we help our customers reduce labor spend and increase profitability across their business. It's as simple as that.

Book a call
See the software

Related Articles

workforce blog

Technology

4 Ways to Maximize HR and WFM Data

Technology and cloud-based applications and platforms enable companies to gather more data, but can the...

workforce blog

Technology

How to prevent workforce management system outages: mitigation through redundancy

Summary Workforce management data breaches and outages are a very real threat Businesses should build r...

data breach, network security, payroll system, system outage, workforce management

workforce blog

Technology

Kronos (UKG) data breach leaves businesses in the dark for “several weeks”

Summary Workforce management company Kronos (UKG) suffers ransomware data breach Kronos Private Cloud a...

data breach, Kronos, ransomware, security, UKG