Harvard Business Review Report – Frontline Managers: Are They Given the Leadership Tools to Succeed?

The goal of this Harvard Business Review Analytic Services survey was to understand how important frontline managers are to organizational success, to what extent frontline manager effectiveness impacts business performance, and whether frontline managers are given enough support and leadership development to optimally fulfill their roles and responsibilities.

Why is this Report Vital to Your Strategic HR Discussions:

• Key Statistics on the Increasingly Important Role of Frontline Managers. 
• Where and Why Frontline Managers Typically fall behind in Key Business Competencies. 
• The 9 Areas where Technology can best fill Frontline Performance Gaps.