Workplace Culture

Employees’ Holiday Shopping at Work? Don’t Worry About It!

By David Chasanov

Dec. 19, 2018

The holiday shopping season is in full swing, and a new survey from staffing agency Robert Half suggests most employees will have a shopping tab open while on the clock. Some 64 percent of employees in a survey of 2,800 workers said they plan to holiday shop online at work regardless of their employer’s policy.  employees shopping at work

While that likely serves as a distraction and can result in lower productivity, Citrix Systems Inc. Chief People Officer Donna Kimmel said it should be the least of an employer’s worries.

Kimmel suggested that employers be more lenient with their workers to improve employee engagement and retention. She added that work is no longer just “a place,” but instead is now an “increasingly dynamic activity that people expect to be as adaptable as they are.”

“When you hire top talent you want to trust them to work however they feel most engaged and productive,” Kimmel said. “Flexible work hours and locations and agreement on deliverables can improve productivity and job satisfaction, build morale and engagement and make new opportunities available to people who are unable to commit to a stricter work arrangement.”

Management consulting company McKinsey & Co. estimated in 2012 that there will be a labor shortage of 95 million medium- to high-skilled workers globally by 2020. Employers should work on what engages and retains employees said Lisa Sterling, chief people and culture officer at Ceridian.

Sterling herself has holiday shopped at work before. In her eyes, allowing employees to shop while at work is part of what makes a welcoming workplace culture. And that culture makes holiday shopping not even an issue.

“We want our people to know we support them in all aspects of their lives and appreciate the intersection of work and life,” Sterling said. “By building a people centric culture these challenges, as seen by some, become irrelevant and are actually ways to build a more engaged organization.

According to research from management consulting company Gallup, 67 percent of employees worldwide aren’t engaged in their workplace. Many of those people could be looking for other jobs, they added. Kimmel firmly believes in putting people first in any business.

Also read: Easing the Holiday Pressure in Your Winter Workingland

“A business is only as good as its people. When your company puts people first, your workforce becomes stronger, their work becomes better, and your business becomes more successful,” Kimmel said. “The more employers begin to create a positive end-to-end experience for their employees the quicker they’ll be able to enjoy the many benefits of an engaged organization.”

Also read: Charitable Holiday Season Best Practices for Employers

David Chasanov is a Workforce editorial associate. Comment below or email

What’s New at

blog workforce

Come see what we’re building in the world of predictive employee scheduling, superior labor insights and next-gen employee apps. We’re on a mission to automate workforce management for hourly employees and bring productivity, optimization and engagement to the frontline.

Book a call
See the software
workforce news

Related Articles

workforce blog

Workplace Culture

Workplace productivity statistics and trends you need to know

Summary There was a 2.4% decrease in productivity in Q2 2022 – the largest decline since the U.S. Burea...

productivity, statistics, trends, workplace

workforce blog

Workplace Culture

5 lunch break statistics that shed light on American work culture

Summary Research shows how taking lunch breaks enhances employee engagement and productivity. Despite t...

lunch breaks, scheduling, statistics

workforce blog

Workplace Culture

6 Things Leadership can do to Prevent Nurse Burnout

Summary Nurse burnout is a serious issue in the healthcare business and has several negative consequenc...

burnout, Healthcare, hospitals, nurses