Advantages
- Provides a more comprehensive view of employee performance.
- Increases credibility of performance appraisal.
- Feedback from peers enhances employee self-development.
- Increases accountability of employees to their customers.
Disadvantages
- Time consuming and more administratively complex.
- Extensive giving and receiving feedback can be intimidating to some employees.
- Requires training and significant change effort to work effectively.
Personnel Journal, November 1994, Vol. 73, No.11, p. 103.