Best human capital management software platforms

The selection process for an all-encompassing HCM system for your organization can be quite daunting. With a multitude of options on the market, a wide variety of business needs to be filled, and a tight budget to follow, making a decision can be extremely challenging.

But you have to start somewhere.

When it comes to navigating the best HCM systems available, you should first assess which ones fulfill your most basic business needs in a manner that makes the most sense for your employees, company size, and industry. From there, you’ll need to understand the shortcomings of each system and fill in those gaps via integrations with other, more specialized, workforce management solutions.

HCM Platforms

Workday

Rated strongly for its enterprise payroll capabilities, employee performance management, and quality of support.

BambooHR

Rated strongly for its attractive interface, ease of use, payroll features, and applicant tracking features.

Oracle HCM Cloud

Rated strongly for employee engagement, IT capabilities, and ability to integrate with other tools.

SAP SuccessFactors

Rated strongly for ease of use, absence and leave management functions, and compliance features.

Ceridian Dayforce

Rated strongly for employee feedback and performance management features.

ADP Workforce Now

Rated strongly for payroll direct deposit and performance management features.

Paycor

Rated strongly for payroll and tax filing features like payroll entry, check printing, and W-2 printing.

UKG Pro (formerly UltiPro and Kronos Workforce)

Rated strongly for its employee performance measurement and HR analytics reporting.

What is HCM Software?

All-in-one software solutions can automate many functions and save time and costs, including HCM solutions. HCM software includes the HR processes that are available in HRIS and HRMS systems and more. These HCM systems address the needs of HR teams and employees plus the needs of the company for business planning.

Typically, HCM software platforms includes functions like:

  • Employee records
  • Recruiting and talent acquisition
  • Applicant tracking systems
  • Absence management
  • Training and development
  • Benefits administration
  • Payroll administration
  • Employee self-service portal
  • Tax Filing
  • Onboarding
  • Employee performance management and performance reviews
  • Productivity analytics and metrics for various levels within the company
  • Enterprise resource planning (ERP)
  • Compensation management and succession planning

What Does HCM Software Lack?

Companies looking for human capital management software are often looking for a system that will meet all or most of their needs throughout the employee lifecycle. While HCM systems usually fulfill basic HR needs, they do not cover the full scope of what most businesses, especially those with over 200 employees, need. making best use of HCM software typically requires combining it with best-of-breed software for scheduling, time and attendance, and more.

An HCM platform will primarily cover a company’s HRIS and payroll requirements and serve as a single source of truth for employee data. However, for other components like employee scheduling and time tracking, you’re best served finding a specialized third-party system that’s best-of-breed and integrates with your HCM.

Workday

Highly rated for enterprise payroll capabilities, employee performance management, and quality of support.

Pros

  • With the mobile app, employees can submit expenses, take learning courses, request time off, and more
  • Employee data is carried over throughout the platform, so it only needs to be entered once
  • Built-in machine learning in the platform’s talent management program helps companies plan for future hiring needs
  • Employee engagement features let employees connect with mentors, seek feedback, and develop their skills

Cons

  • Users say when moving from one module to another, the platform interface is inconsistent
  • If existing tools don’t integrate with the system, time-consuming manual data migration may be needed
  • The implementation process takes 6 - 12 months to complete

The Workday HCM platform provides a place for HR teams to collect employee data and perform all their key tasks while offering employees a user-friendly system for their HR needs. Additional functionality, such as Workday’s org studio interface, provides tools that allow executive teams, finance teams, and managers to improve business processes.

Who uses Workday?

The platform is popular in the IT, financial services, and hospital and healthcare industries. Businesses that use Workday include large companies like Wegman’s, Comcast, Dell, and General Electric.

What do you get?

The Workday HCM platform provides human resources management tools, organizational management, benefits administration, talent optimization, reporting and analytics, and employee and manager self-service tools. It can be easily used in tandem with Workday Payroll and Workday Recruiting.

How much does it cost?

Workday is quote based, meaning you’ll need to contact them directly to figure out pricing.

Workday HCM     |     User Reviews

BambooHR

Rated strongly for its attractive interface, ease of use, payroll features, and applicant tracking features.

Pros

  • The BambooHR platform is available on desktop and mobile and is known for being easy to use
  • The platform was created for small and mid-size businesses and offers flexible packages and add-on services
  • Built-in automation features help HR teams stay on top of tasks and meet deadlines

Cons

  • Users say the platform’s time-tracking features could be easier to use, and it doesn’t factor in jurisdictional labor regulations
  • For some jurisdictions, such as Canada, the platform is missing key features
  • The platform doesn’t offer a lot of customization, and its features are typically one-size-fits-all

While BambooHR calls itself an HRIS (human resources information system) platform, many smaller and medium-sized businesses opt for the platform. BambooHR makes tasks easier for HR departments so they don’t have to rely on spreadsheets for HR functions and can spend time on more important tasks.

Who uses BambooHR?

Many of the platform’s customers are small- to mid-size companies in the SaaS (software as a service) industry, the IT industry, and marketing and advertising industries. Businesses that use BambooHR include Wistia, Squarespace, Fitbit, ZipRecruiter, Vimeo, and Canva.

What do you get?

BambooHR offers two packages: the Essentials package and the Advantage package. Essentials includes employee records, benefits tracking, document storage, standard reporting, time-off management, standard workflows and approvals, an employee directory, org charts, a company calendar, a mobile app, and more. The Advantage package includes hiring and onboarding tools, tailored workflows and approvals, data integrations, and advanced reporting. Companies can opt into add-on services like payroll, time tracking, and more.

How much does it cost?

For information on BambooHR pricing, contact BambooHR directly.

BambooHR     |     User Reviews

Oracle HCM Cloud

Rated strongly for enterprise employee engagement, IT capabilities, and ability to integrate with other tools.

Pros

  • Oracle HCM Cloud is available via a mobile app, and the user experience is consistent on desktop or mobile
  • Users enjoy the recruitment and employee engagement features
  • Integrates with other popular software like Microsoft Teams

Cons

  • Platform updates take time to install
  • Users report that the software can be slow and occasionally freeze
  • System can often be difficult to use, especially on the end-user level

Oracle HCM Cloud offers multiple products that can provide everything a company needs for their human resources team to work effectively, from the time someone applies for a position to the time they leave the company. It can also help businesses with other needs, including payroll and learning management.

Who uses Oracle?

The platform is popular among the education, financial services, hospital and healthcare, and entertainment industries. Businesses that use Oracle HCM Cloud include Hormel Foods, Emblem Health, Hitachi, Adventist Health, Baylor University, and Securitas.

What do you get?

The Oracle HCM Cloud includes core HR modules, learning management, talent management, employee management, analytics, recruiting, and payroll. Also included is the Oracle ME platform, which streamlines employee and manager communications.

How much does it cost?

Oracle is quote based, meaning you’ll need to contact them directly to figure out pricing.

Oracle HCM Cloud     |     User Reviews

SAP SuccessFactors

Rated strongly for ease of use, absence and leave management functions, and compliance features.

Pros

  • The SAP SuccessFactors platform can be accessed via desktop or mobile app
  • Users like the platform’s onboarding workflows and recruiting tools
  • Machine learning technology helps business leaders and managers make decisions

Cons

  • Data migration and integrating third-party tools can be difficult
  • The platform isn’t ideal for small businesses
  • Customization options are limited

SAP SuccessFactors offers companies core HR and payroll services, as well as HR analytics and workforce planning, talent management, and employee experience management. Other business products offered by SAP that work with the SuccessFactors platform include financial management, supply chain management, enterprise resource planning (ERP), and more.

Who uses SAP SuccessFactors?

The platform is popular in the computer software, IT, retail, and the hospital and healthcare industries. Businesses that use SAP SuccessFactors include Vodafone, Telefonica, Whirlpool Corporation, and Growmark.

What do you get?

SAP SuccessFactors includes hiring, onboarding, culture and belonging, succession, learning and development, and payroll tools. It also offers time tracking, feedback, benefits management, and more. Managers and business leaders can use its analytics and insights tools for strategic workforce planning, and guided workflows make using SAP SuccessFactors easy.

How much does it cost?

SAP SuccessFactors is quote based, meaning you’ll need to contact them directly to figure out pricing.

SAP SuccessFactors     |     User Reviews

Ceridian Dayforce

Rated strongly for employee feedback and performance management features.

Pros

  • Dayforce offers a mobile app for employees and managers where they can request time off and set performance goals
  • Users like its performance management tools, like company goals and OKR features
  • Built-in features assist employees in managing their time and productivity

Cons

  • Dayforce’s mobile app is only available to those who opt to activate the mobile option
  • Users say workflows can be difficult to configure
  • The platform sometimes has issues with load times and responsiveness

Dayforce is a cloud-based HCM platform that serves as an all-in-one solution for HR, benefits, workforce management, payroll services, and more. The platform helps HR departments ensure they follow compliance and regulations globally and minimize the company’s risk of non-compliance. Analytics features help companies make decisions for the future, such as hiring needs.

Who uses Dayforce?

The platform is popular among retail companies and highly-regulated industries, like hospitals, healthcare, and financial services. Businesses that use Dayforce include the Hawaii State Federal Credit Union, El Pollo Loco, Organic Valley, and the American Diabetes Association.

What do you get?

Ceridian Dayforce includes payroll services, employee benefits, HR tools and analytics, workforce management, talent intelligence for recruiting, engaging and retaining top employees, and more. Dayforce also offers services like implementation, configuration, tax filing, education, and consulting.

How much does it cost?

Ceridian Dayforce is quote based, meaning you’ll need to contact them directly to figure out pricing.

Ceridian Dayforce     |     User Reviews

ADP Workforce Now

Rated strongly for its payroll direct deposit and performance management features.

Pros

  • ADP Workforce Now offers a top-rated mobile app
  • Performance management features like one-on-one meetings are made easy
  • Integrates securely with other third-party platforms and tools like QuickBooks and Greenhouse

Cons

  • Users say customer support is slow, and service representatives sometimes suggest redundant solutions
  • When system upgrades are made, the platform can occasionally become glitchy
  • For small businesses, the platform may offer much more than they need

ADP Workforce Now is an HRIS platform used by companies who are looking for an HCM system. It offers HR management and payroll services, talent management, benefits management, and more. The platform’s goal is to engage employees, make managing people easier, and provide analytics that lead to better decision making.

Who uses ADP Workforce Now?

It’s a popular platform for mid-size and large companies, as well as enterprise clients. Many customers are in the hospital and healthcare industry, IT and software industry, and the retail industry. Businesses that use ADP Workforce Now include National Coney Island, The Boston Globe, The Bancorp, Jelly Belly, and Polar.

What do you get?

ADP Workforce Now includes a suite of HR tools along with payroll, talent, recruiting, time and attendance, workforce management, payroll, and benefits features. Additionally, it includes reporting, insights, and analytics. Built-in machine learning and AI features assist HR teams in decision making.

How much does it cost?

DP Workforce Now’s most popular package serves businesses with 50 - 999 employees. For information on pricing and promotions, you’ll need to contact ADP directly.

ADP Workforce Now     |     User Reviews

Paycor

Rated strongly for payroll and tax filing features like payroll entry, check printing, and W-2 printing.

Pros

  • The platform focuses on the needs of business leaders and managers to help them keep key business objectives in mind
  • Users say the platform’s interface is clean and easy to use
  • HR teams can stay updated on local, state, and federal laws with built-in compliance features

Cons

  • Not all compatible integrations connect to the platform easily and can be difficult to use
  • Customizing features like performance management can be difficult
  • Users report slow customer service response times

Paycor is a cloud-based HCM platform that provides companies with the HR systems they need to manage their workforce and operate their business. From recruiting to professional development to payroll, the company focuses on ensuring business leaders have the HR data they need to make decisions that help them reach key business objectives.

Who uses Paycor?

The platform is popular with small and mid-size businesses and popular in the hospital and healthcare industries, computer software industry, and non-profit organizations. Businesses that use Paycor include OrthoArizona, Chive Media Group, and Senior Resources of West Michigan.

What do you get?

Paycor’s platform includes HR analytics, talent management tools for recruiting, onboarding, talent development, and other HR and payroll services. Additionally, it offers workforce management features like employee engagement tools, benefits administration, and time and attendance.

How much does it cost?

Paycor is quote based, meaning you’ll need to contact them directly to figure out pricing.

Paycor     |     User Reviews

UKG Pro (formerly UltiPro)

Rated strongly for employee performance measurement and HR analytics reporting.

Pros

  • Reliable single source of truth for employee records on a global scale
  • UKG Pro’s mobile app helps managers and their employees remain connected, whether at the office or in the field
  • Analytics and reporting features on the platform let users see important data like PTO balances, pay information, benefits, and more

Cons

  • Users report that customer service can be slow, and support recommendations occasionally include solutions the user has tried previously
  • Smaller HR teams that aren’t familiar with the platform may have a steep learning curve when adjusting to using it
  • Implementing the UKG Pro platform and configuring the setup can be time consuming

UKG Pro Suite combines core HR tools with an easy-to-use payroll system as well as workforce management features. The platform can help users streamline their recruitment processes and was created to serve team members throughout the employee lifecycle — from the time they enter the applicant tracking system until they retire.

Who uses UKG Pro?

Many large financial service institutions, non-profit organizations, and insurance companies use UKG Pro.

What do you get?

The UKG Pro Suite platform includes tools for human resources, talent management, workforce management, payroll, HR service delivery, reporting and analytics, and compliance.

How much does it cost?

UKG is quote based, meaning you’ll need to contact them directly to figure out pricing.

UKG Pro     |     User Reviews

Why HCM Software Requires Integrations

It’s standard practice to integrate a wide variety of additional software with whatever HCM system you choose, especially at the enterprise level. For many companies, their HCM software serves as a single source of truth for maintaining employee records and executing accurate payroll. Outside of these areas, it’s better to hand off niche responsibilities to specialized integrations that serve to improve the overall functionality of an HCM system.

For example, a company may purchase an HCM intending to use all its features, including the scheduling and time and attendance functions. A lot of platforms, however, tend to add these features in very basic ways that aren’t fully fleshed out or capable of handling complex scheduling needs. This is why many HCM providers offer integrations that allow companies to connect with more specialized best-of-breed software solutions for needs like accounting, employee engagement, and workforce management.

Workforce Management Software

Workforce management features built into HCM software platforms can lack the functionality businesses need, making a best-in-class workforce management solution one of the most helpful integrations you can add.

A best-in-class workforce management platform will offer solutions that differentiate it from what a typical HCM offers. Features like demand-based scheduling and auto-scheduling can help managers create schedules faster, and real-time insights into labor costs and attendance data help companies stay on top of budgeting. Auto approvals for timesheets speed up payroll processes, and robust labor compliance functionality helps lower the risk of labor violations.

Workforce.com can maximize the capabilities of your HCM

Workforce.com is a best-in-class, cloud-based workforce management tool. Its functionality offers time and attendance tracking, auto-scheduling, communication, and labor compliance features, and it connects to many systems, like Workday, ADP Workforce Now, Oracle, Ceridian Dayforce, and more.

Workforce.com syncs all employee information from your HCM and automatically applies the data to it’s scheduling system, meaning you only enter data once. Workforce.com also syncs all your employees’ qualifications and licenses, automatically applying them to your scheduling to keep you in compliance.

The platform speeds up payroll and increases efficiencies by compiling timesheets on a daily basis, making it easier for managers and employees to regularly review them; this helps prevent basic wage and hour errors before they reach payroll. At the end of your pay period, Workforce.com exports all employee timesheets directly into your HCM for payroll processing.

Learn more about how you can integrate Workforce.com with your HCM software by booking a call today.