Workforce.com Customer Service

Find answers to our most frequently asked questions.

1. I need to change my email and/or password
2. I’m having trouble figuring out how to use a feature
3. How do I report a technical problem?

I need to change my password and/or email

To change your password or email, log in to your Workforce.com account, hover over the profile dropdown in the top right corner of your screen, and click on My Profile.

From there, click on Change Account Details at the top of your screen. You can then update your password or email.

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 I’m having trouble figuring out how to use a feature

Visit our online library of support articles here. You can search for guides on any feature that is confusing you.

Here is how to find our support library on the platform:

While logged on to your Workforce.com dashboard, click the Help dropdown found at the top right of your screen. Here, you will find a library of tutorials and guides that should answer nearly any question you may have about how to use a specific feature. If you can’t find the answers you are looking for, please contact our team for further help.

I need to report a technical problem

Please contact us at support@workforce.com.

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