By Staff Report
Apr. 4, 2012
Dear Hope to Take Flight:
We look for individuals who seek to make a career at Southwest Airlines. We encourage individuals to explore opportunities that allow them to grow and to seek challenging positions within the company once they get here.
We hire for attitude and train for skill, and even in positions that require specific skills (such as pilots), attitude continues to be a top priority. Successful candidates should embrace teamwork, demonstrate altruism, possess a self- deprecating demeanor, take their work — but not themselves — seriously, and do what is necessary to help the company reach its goals.
There can be several layers in the interview process, including telephone and in person interviews for competitive candidates. All candidates are asked a series of questions that enable recruiters and hiring managers to drill down to a person’s motivations, attitude toward others, their work ethic and their ability to be a part of a team.
We spend a disproportionate amount of time and resources finding the right individual for a job, but that upfront expenditure has helped us lower turnover and boost our chances of promoting from within, and has increased productivity.
SOURCE: Linda Rutherford, vice president of communication and strategic outreach, Southwest Airlines Co., Dallas
LEARN MORE: Hiring plans of U.S. employers are at the highest level since 2008. Also, a downloadable white paper, “Best Practices in Recruiting and Candidate Sourcing,” contains expertise on finding top-notch candidates.
The information contained in this article is intended to provide useful information on the topic covered, but should not be construed as legal advice or a legal opinion. Also remember that state laws may differ from the federal law.
We build robust scheduling & attendance software for businesses with 500+ frontline workers. With custom BI reporting and demand-driven scheduling, we help our customers reduce labor spend and increase profitability across their business. It's as simple as that.
Workplace Culture5 lunch break statistics that shed light on American work culture
Summary Research shows how taking lunch breaks enhances employee engagement and productivity. Despite t...
lunch breaks, scheduling, statistics
Workplace Culture6 Things Leadership can do to Prevent Nurse Burnout
Summary Nurse burnout is a serious issue in the healthcare business and has several negative consequenc...
burnout, Healthcare, hospitals, nurses
Workplace Culture5 tips to reduce employee no call, no shows
Summary No call, no shows are damaging to businesses. High no call, no show rates could suggest problem...
absence, attendance, no call, no shows, time