Employees’ Top Training Needs

By Staff Report

Feb. 28, 2000

Do you ever wonder whether your training needs are similar to your competitors’? Do you want some ideas on where to focus your training?

Leadership development is the No. 1 training need of employees, according to a survey of over 200 organizations nationwide. In a tight labor market, organizations have become more interested in developing employees they already have on board, and providing them with the training they need to take on additional responsibility, such as training in interpersonal skills, communication skills, managing change, and teamwork.

The Top 10 training needs of today’s employees are:

  1. Leadership development (selected by 65% of respondents).
  2. Interpersonal skills training (59%).
  3. Communication skills training (53%).
  4. Managing change (52%).
  5. Teamwork (52%).
  6. Management skills training (51%).
  7. Problem solving (45%).
  8. Customer service (41%).
  9. Retaining employees (40%).
  10. Creativity and innovation (36%).

You can bet your competitors will be working to satisfy these needs. Try to do the same if you want to keep up with the Joneses.

SOURCE: Manchester Inc., Jacksonville, Florida, February 2000.


blog workforce

We build robust scheduling & attendance software for businesses with 500+ frontline workers. With custom BI reporting and demand-driven scheduling, we help our customers reduce labor spend and increase profitability across their business. It's as simple as that.

Book a call
See the software
workforce news

Relevant Videos

This is

Hi, My name is Meg and this is my introduction to

Case Study: COVIDCheck Colorado

Find out how powered vaccine sites with demand driven scheduling and attendance.

Related Articles

workforce blog

Commentary & Opinion

Why would a company wait a year to implement an anti-harassment program?

McDonald’s has a serious harassment problem that it needs to solve, and all waiting until next year won...

McDonald's, sexual harassment, training

workforce blog


Progressive Insurance gives interns an entry-level lesson in the new reality of office work

Rather than eliminate its internship program, Progressive retained it as its interns joined the pandemi...

employee engagement, HR technology, interns, internship, Progressive Insurance Co., recruiting, remote work, remote workforce

workforce blog

Commentary & Opinion

Diversity training is the opposite of ‘anti-American’

We all should be committed to the cause of fair and equal treatment of all Americans.

discrimination, diversity, Donald Trump

Read the magazine

workforce magazine