Archive
By Staff Report
Sep. 26, 2004
Executives at the “most-admired” companies say they are not effectively using their workforces and as a result are losing revenue, according to a new study.
Convergys led the project; the research was conducted by the Saratoga Institute in conjuction with the University of Michigan. Interviewees were C-level and top human resources executives at U.S. and European companies listed as “Most Admired” by Fortune.
Half of all executives said they don’t have enough information about their workforces to remain competitive. Eighty-four percent said they were unable to take advantage of their workforce’s full potential.
Other findings:
Less than 20 percent of workforce management executives say their company is highly proficient at retaining and developing their most skilled employees.
Schedule, engage, and pay your staff in one system with Workforce.com.