Last updated November 2020
Workforce.com (“we”, “us”, “our”, “Workforce”) is a group of affiliated companies (“Affiliates”) operating in USA, Australia and United Kingdom through a number of entities based in Chicago, London and Brisbane, offering workforce management solutions and services.
If you are a Visitor to our website www.workforce.com (“Website”) from one of the territories in the European Economic Area, United Kingdom or Switzerland, please explore this webpage to learn more about privacy at Workforce.com
Workforce.com Privacy Statement for Website Visitors and other individuals we interact with
Collection and use of Personal Data
Technical information. When you visit our Website, the system automatically records data and information about your computer each time the website is accessed. The following data (“technical information”) is collected:
The data is also saved in our system’s log files. This data is not stored together with other personal data of the user.
We collect and use this technical information for purposes of (network) security (for example, to ward off cyberattacks), to better understand our users’ needs, to continuously improve our website and to enable users to access the website from their computers.
We collect this personal data under the legal basis in section 6(1)(f) of the GDPR, legitimate interests.
Voluntary submission of personal data: We also collect and process any personal data that you provide to us in our website’s forms, such as when you request a demo or consent to marketing communications or download a whitepaper.
Collected personal data includes your first and last name, your email address, your business telephone number, your job title, your country, your industry, your employer, number of staff in your business.
We use the collected data:
We collect this personal data under the legal basis in section 6(1)(a), GDPR - consent. You have the right to withdraw your consent at any time by clicking the “un-suscribe” link in our emails to you or by emailing us at email@example.com.
We may collect information about you through marketing events, research and campaigns, such as conferences and trade shows which you attended. The personal data collected includes your name, company, industry, email address, telephone number and interests.
We use this information for marketing activities as permitted by the legislation in your jurisdiction.
We collect this personal data under the legal basis in section 6(1)(a), GDPR - consent. You have the right to withdraw your consent at any time by clicking the “unsubscribe” link in our emails to you or by emailing us at firstname.lastname@example.org.
Retention of your Personal Data
We hold the personal data for as long as there is a business need or regulatory requirement. In deciding the period for which we will hold the personal data, we take into account the following:
Once the retention time is over, we dispose of the personal data in a safe and permanent way.
Sharing your personal data
We may share your personal data with third parties to support our delivery of services and products to our clients, maintain our website and protect our systems, operations and overall business.
We share data with the following categories of third parties:
We have contracts with service providers and a data sharing agreement with our affiliates to instruct and set rules on data use.
Personal data may also be transmitted to third countries or international organisations. For your protection and the protection of your personal data, appropriate safeguards are provided for such data transmissions which include the use of EU standard contractual clauses. For information on EU standard contractual clauses, please visit https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_en.
In some circumstances we are legally obliged to share the information, for example under a court order. Before sharing the information, we will satisfy ourselves that we have a lawful basis on which to share the information and document our decision making.
Cookies are small pieces of information sent by a website or application to a visitor’s computer. We will ask for your consent to use non-essential cookies. If you choose not to accept our cookies, we cannot guarantee that your website experience will be as fulfilling as it would otherwise be. We may also place cookies from third parties for functional and marketing purposes. For further information, see here.
Links to other sites
Please be aware that while visiting our website/websites you may follow links to other sites or services that are beyond our sphere of influence. We are not responsible for the content or for their collection and use of your personal information. Consult their Privacy Policies and Terms and Conditions prior to using their services.
Rights of the individuals
We are committed to ensuring fair and transparent processing of your personal data and to respect your rights as granted by the GDPR. Depending on the specific GDPR requirements, the following rights may be applicable to your personal data:
To exercise your rights, please email email@example.com. In order to process your request and for identification purposes, please note that we will process your personal data in accordance with Art. 6 (1) (c) GDPR - compliance with a legal obligation.
Right to object
You have the right to object, on reasons relating to your particular situation, at any time to processing of personal data concerning you which is based on our legitimate interests, including profiling based on those provisions.
We will no longer process your personal data unless we have compelling legitimate grounds for the processing that override your interests, rights and freedoms or the processing is necessary for the establishment, exercise or defence of legal claims.
Where your personal data is processed for direct marketing purposes, you have the right to object at any time to processing of personal data, which includes profiling to the extent that it is related to such direct marketing. We will stop processing your personal data for direct marketing purposes, as well as profiling.
Right to not be subject to a decision based solely on automated processing, including profiling
We do not use automated decision making means in our processing. We do not use your personal data to evaluate, analyse and predict any aspects concerning yourself, for example personal preferences, interests, behaviour, location or movements(“profiling”).
Protecting your personal data
We use a variety of security measures and technologies to help protect your personal information from unauthorised access, use, disclosure, alteration or destruction in line with applicable data protection and privacy laws.
The transmission to us of information via the internet or a mobile phone network connection may not be completely secure and any transmission is at your own risk.
What if you do not want to provide us with your personal information?
Where you are given the option to share your personal information with us, you can always choose not to do so. If you object to the processing of your personal information, or if you have provided your consent to processing and you later choose to withdraw it, we will respect that choice in accordance with our legal obligations. This could mean you are unable to make full use of the services and products offered by us.
We have appointed DataRep as our EU Data Representative. Please see their contact details here.
How to Lodge a Complaint
Complaints may also be sent to the relevant supervisory authority. Our supervisory authority is the UK Information Commissioner’s Office https://ico.org.uk/global/contact-us/
See list of all EU and Switzerland supervisory authorities here: