Retail Workforce Management Software
Improve customer experience while keeping labor costs low
Empower your associates to do more on the floor for customers with flexible scheduling, easy time tracking, and real-time insights.
"The only solution to workforce management"
The constant development and attention to customer requirements makes it ideal for any growing business. It's packed full of features and very comprehensive. - Administrator in Retail
Forecast your demand levels
-
Pull data from your POS system to determine daily expected sales down to 15-minute intervals and never be caught unprepared during a holiday or weekend rush again.
-
Optimize forecasts with machine learning that accounts for weather, foot traffic, seasonality, and economic trends.
-
Use demand predictions to schedule associates more efficiently, eliminating over and understaffing for good.
Streamline scheduling and communication
-
Build schedules faster than ever with customizable shift templates and auto-scheduling functionality.
-
Replace call-outs by offering up vacant shifts and approving shift swaps between associates - all from the palm of your hand.
-
Broadcast announcements by team or location to keep your entire workforce up to date on emergencies, schedule changes, training protocols, and more.
Increase visibility and performance across locations
-
See who’s working where and pinpoint issues on the frontline with live updates on clock-ins, break times, wage costs, and staffing levels.
-
Create your own reports or use templates to view metrics on labor costs, absences, and more.
-
Use reporting insights to uncover where and when associates need training and development.
Promote user self-service and retention
-
Equip associates with a user-friendly mobile app that lets them clock-in, check their schedule, submit PTO, and request shift coverage with confidence.
-
Users can update banking, address, and contact info right from their phone, cutting down on human resources admin time.
-
Uncover communication and teamwork issues with immediate shift feedback every time a team member clocks out.
Integrate with POS and payroll
Import your sales data and export timesheets seamlessly by integrating your other platforms with Workforce.com for faster, more efficient payroll processing and demand forecasting.
Retail Industry Insights
You have a vision. We’ll help you get there. Check out the latest resources on retail workforce management to fuel your inspiration.
