In the pantheon of life experiences, getting fired is probably one of the very worst ones you can ever endure. It’s something you shouldn’t wish on anyone, although I can point to a few first-class assholes I’ve been very happy to see get the boot.
I’ve written about this topic a little this year, most notably when I asked the question “Is there ever a good time to fire someone?” after the New York Mets canned their field manager in the middle of the night right after playing a road game in California.
The Ad Age article is interesting because it gives you a number of tips on how to cope with being fired or, to put it another way, being the subject of an “involuntary layoff,” as it is sometimes called in politically correct HR speak. I’m talking about tips like “Don’t sweat it until it happens” and “Freak out. Grieve. Scream. Yell. Throw things. Cry. Drink. Whatever. But get it out of your system. You absolutely, positively have to deal with it now, otherwise you’ll carry it around with you for the next 30 years.”
There is some good coping advice here, but for the most part, Dihl just deals with how the person being fired should deal with the issue, not how the manager doing the dirty deed should handle it. For that, you should look at how not to do it and see the example set by Oakland Raiders owner Al Davis when he dumped his head football coach earlier this fall.
But you know what really got me thinking when I saw the story? It’s the notion that so many people are getting fired, bought out, laid off and outsourced right now that articles like “How to Be Fired” are viewed as mainstream business commentary, and not just a niche topic for an unfortunate few.
It’s that time of year again. We are right at the beginning of the season where every PR person in America (or so it seems) will be touting dubious workforce and HR “experts” to give us advice about the perils of the traditional holiday party.
Well this year, I have a better suggestion, and it comes from an unlikely source: media giant Viacom, the company that owns such well-known brands as Paramount Pictures, Comedy Central, VH1 and Nickelodeon. According to the Viacom memo posted on the gossip Web site Gawker, “Viacom just sent an internal email to employees telling them that the holiday party is canceled—but everyone gets two extra days of vacation instead! To ‘relax and recharge for the coming year.’ ”
The days off come with a couple of strings attached, it should be noted. First, the two days must “be used between December 22 and January 1,” according to the memo from Viacom CEO Philippe Dauman and CFO Tom Dooley, but in my experience, most people are more than happy to take off time during that period anyway. And as Gawker rightly points out, Viacom is under huge financial pressure and layoffs are likely coming as chairman of the board and majority owner Sumner Redstone struggles with how to deal with $1.6 billion of debt. It may be that the time off is just a bone thrown to a lot of people who are going to lose their jobs anyway.
But, days off in lieu of an office party is a terrific trend I can certainly get behind. It’s probably something most HR people would embrace as well. After all, who wouldn’t rather ditch the dumb party for a couple of paid days off, chilling far from the office?
In fact, is there anyone anywhere in America who would rather have a holiday party rather than an extra day or two off? If so, I’d love to hear about it, either with a comment at the end of this blog or as an e-mail to me at jhollon@workforce.com. Or, if you have any other suggestions to holiday party alternatives, I would like to know about those as well.
Given the state of the economy, this may be the year that the annual office holiday party gets zapped, once and for all. Is there anyone who will be sorry to see it go?
I always want to give credit where credit is due, so I would be remiss if I didn’t credit CBS late-night talk show host David Letterman as the inspiration for my latest Business of Management blog feature—Stupid Management Tricks.
Although Letterman may have stupid human and pet tricks on his show, they’re generally lighthearted and a good laugh for everyone. Stupid Management Tricks, on the other hand, have the opposite effect. They’re the result of brain-dead management practices that are shortsighted and regressive, and of course, are only laughable in the sense that no one in their right mind could possibly think they would work.
So, here’s the first of what I promise will be many tales of Stupid Management Tricks: slashing staff to improve company performance.
This is code, of course, for slashing staff, and Bain & Co. has a reputation for being particularly effective at this. In fact, the consultancy earned the nicknamed the “TaliBain” for the work they did in this regard at Intel, and I speculated here that Yahoo brought in Bain & Co. because Yahoo executives didn’t have the cojones to buck up and do what they knew needed to be done—i.e., get rid of a chunk of people.
And that’s why today’s Wall Street Journal story on Yahoo getting ready to do some significant cost cutting “to try to reverse its fortunes from the inside” isn’t particularly surprising. What is surprising is the notion that big staff cutbacks (rumored to be at least 1,000 out of a workforce of 14,300) will actually help the company “accelerate our performance,” as Yang previously put it.
Marianne Wolk, an analyst with Susquehanna Financial Group who was quoted by the Journal, said that a 10 to 15 percent budget cutback would be sensible for Yahoo given the current economic climate.
“But she added that such moves would do little to address the company’s bigger problems such as an exodus of employees and a broader ‘graphical advertising business that appears to be in freefall,’ ” the Journal story said.
In other words, Yahoo’s problems aren’t really about staffing, but rather, about key employees the company wanted to keep, but who are bailing out because the basic business model is melting down.
So what’s the Stupid Management Trick here? It’s the one that they caution you about on the first day of business school: thinking you can cut your way to success.
Slashing staff (or reorganizing, as some executives like to call it) is one of those Stupid Management Tricks you’re always told to avoid, but all too many managers embrace as the answer to their problems. It’s not, of course. It’s simply rearranging the deck chairs on the sinking ship. That’s what makes it so stupid. And mark my words: In the end, all the cutbacks and layoffs in the world won’t help Yahoo in the slightest
As much as we write about workforce trends here at Workforce Management, it’s hard sometimes to get a good feel for how they are affecting real people who are trying to cope with finding and keeping real jobs.
That’s why this story in Florida’s Palm Beach Post is so instructive, and at the same time, so frightening. “These are not happy times in the marketplace,” the story notes, “as anybody who bothers to get out of bed in the morning to float a résumé on Monster can tell you.”
The story gives you some sense of what this all means in one county, in one state, in a previously booming part of the country:
“[Florida’s] unemployment rate hovers at a 13-year high of 6.5 percent,” the Post reports. “The country is coping with cataclysmic financial news, the state is down 99,100 jobs over the same period a year ago, and Palm Beach County’s three job banks are filled to bursting with job seekers.”
Yolanda Mendez, a 57-year-old grandmother and National Guard veteran who broke her nose in a bomb explosion in Iraq and now helps people find work at the Workforce Alliance career center in West Palm Beach, tells the Post: “People say, ‘Give me anything.’ They don’t say, ‘Well, I’m looking for this type of job or that type or I need to make $20 an hour.’ They say, ‘Anything, anything, anything.’ ”
“I’ve actually had to give a few of them a hug,” says Stephanie Ross, a receptionist at one of the Palm Beach job banks. As the Palm Beach Post story notes, “She tries to keep her cool as she directs jobless customers to the computers and counselors and, once in a while, to the tissue box. ‘Yes, they come crying,’ she says. ‘It’s always been busy, but it’s becoming progressively worse. Yesterday, we saw 195 people in this room alone, and that was a light day. I try to tell them they’re not alone,’ she says—which is decidedly accurate, with more than 600,000 Floridians unemployed.”
My guess is that you will soon be reading many more stories like this one from Palm Beach, and that the clear sense of fear and desperation that is evident in this one will become less noteworthy and more commonplace.
As the Good Morning Silicon Valley blog noted, this exercise seems to be the preamble to Yahoo getting rid of more people. It points out the many euphemisms in Yang’s memo, such as “improve and accelerate our performance” and “be more agile in a competitive marketplace,” as tipoffs to Yang’s ultimate goal. It’s also worth noting that when Bain was invited in for a similar benchmarking project at Intel, the consultancy quickly became know as the “TaliBain” for the headcount whacking that ensued.
In fact, Yahoo watchers and Silicon Valley blogs are having loads of fun with this, especially Yang’s notion that the company “needs to get fit as an organization.” One went so far as to hilariously parody Yang as a Richard Simmons wannabe, and put Yang’s “getting fit” pronouncement in the “Grand List of Asinine Corporate Layoff Euphemisms.”
Maybe Bain & Co. consultants will bring something other than a layoff plan to the table, but it’s more likely that they’ll merely reinforce a management decision that’s already been signed and sealed—and just needs to finally be delivered.
“Yahoo really needs to downsize its staff,” said Jeff Lindsay, an analyst for Sanford C. Bernstein & Co., quoted on Good Morning Silicon Valley. “At some point, they’re going to be forced to have to take a few thousand staff out.”
If layoffs are that obvious to people on the outside of Yahoo, why can’t Jerry Yang and team just buck up, get some backbone and do the tough stuff that comes with a management role? I’ve written about that before, and my guess is it’s because Yang is spending far too much time agonizing over a decision that he knows he needs to make, but that he doesn’t have the huevos to actually pull off.
Maybe that’s really why Yang has the title Chief Yahoo after all.