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Blog: The Business of Management
 

March 25th, 2009

Finally, a Reason to Attend SHRM New Orleans

If nothing else, you have to give new SHRM president Laurence “Lon” O’ Neill credit for this: His inaugural SHRM conference and exhibition this June in New Orleans is already shaping up to be a little different from those of the recent past.

Not only has the musical entertainment gone from the predictable oldies vibe of the past few years to someone a little more current (Sheryl Crow) but now SHRM has a first-day keynote speaker for the 61st annual conference who actually can speak in a relevant, contemporary way to the challenges facing human resource professionals today. Believe it or not, SHRM has landed former General Electric CEO Jack Welch.

Welch, who has been touted as the “greatest manager of the 20th century,” is pinch-hitting for former NBC News anchor Tom Brokaw, who has been “assigned by NBC to produce a special report from Afghanistan in late June,” according to a e-mail from O’Neill and SHRM. As much as I believe that Brokaw would have had some interesting things to say, his keynote would probably have followed the pattern of those given over the past few years by Queen Noor, Bill Cosby, Lance Armstrong, Colin Powell and Sidney Poitier: interesting in the broad sense, but completely and totally divorced from anything specific that HR faces.

Now, I have heard Welch speak somewhat recently and my hope is that he doesn’t just given his standard lecture-circuit speech. Although that would still be more specific to HR than 99 percent of what other SHRM keynote speakers have said, Welch can go a lot further and really focus in on the critical value of HR to a business organization during these very troubled economic times.

I wrote this back in 2005, but I think it is as true today about Jack Welch as it was back then: “In Jack Welch’s world, HR is not only a key part of the business, but HR people in the organization need to have special qualities to help the managers throughout the organization build leaders and careers.”

Some might disagree with this assessment, because Welch also is known for creating the infamous 20-70-10 employee assessment plan (known by its critics as “rank and yank”), where the top 20 percent of GE’s workforce each year got a big raise, while the bottom 10 percent was shown the door. In fact, Welch was frequently critical of HR, as former GE human resources vice president Bill Conaty points out. But Conaty also details how the former GE chief exec was intimately involved in all manner of HR issues.

SHRM can’t be getting Welch cheap—my estimate is that his appearance will cost SHRM a minimum of $50,000, if not more. But as steep as that sounds, I’d rather see SHRM spending my dues on a Jack Welch speech than the silly big-bucks SHRM ad campaign that was tied into last year’s presidential debates.

No matter how much Welch’s appearance is costing, or what he actually says, I think it is money well spent. And if SHRM is really on the ball, they’ll make sure they tout his HR insight and credentials. In fact, it might actually be something to get people to come out and attend the SHRM conference in New Orleans and perhaps slow the downward slide in attendance.

I could be wrong about this, of course. It’s entirely possible that no single speaker or performer—not Jack Welch, Sheryl Crow or even President Barack Obama—could get people to change their minds about attending SHRM in New Orleans, given the realities of the current economy. What do you think about this? I’d like to know if you are going to attend SHRM in June, or perhaps are now considering doing so, and why. Just post a comment at the end of this blog or e-mail me directly at jhollon@workforce.com. I’ll share any thoughts I get in a future blog post.

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Comments

Thanks for commenting on SHRM’s new opening keynote speaker for our Annual Conference in New Orleans in June. The cancellation of our original keynoter gave us the opportunity to change our focus and select a business leader who believes HR is the (not an) essential strategic business function in the enterprise. Welch’s availability and interest made the decision a no-brainer for us. And to your point, his talk will be all about his HR insight and credentials.
The current economic environment has motivated us to take an entirely fresh look at the Annual Conference’s programming, networking opportunities, and entertainment (as you noted), as well as bringing some new experiences to the attendees. One such feature will be a Career Transition Pavilion where attendees who are looking for work can meet privately with a career transition expert to get help on revising their resume, developing a marketing plan, or learning new networking techniques. Also, attendees who need to plan a retructuing or downsizing for their organizations can meet with a consultant to begin planning the appropriate steps. Pre-conference opportunities to help rebuild New Orleans will be available, as will half- and full-day courses on critical HR leadership skills. Focused learning tracks will be embedded into the conference concurrent sessions: specific content in the areas of the current legislative environment, California specific workplace issues, and essentials for the economic environment will be prominently featured.
While we expect our Annual Conference to have fewer attendees, it will still be the single largest gathering of HR professionals anywhere in the world. Will we see you there?

I recently came across your blog and have been reading along. I thought I would leave my first comment. I don’t know what to say except that I have enjoyed reading. Nice blog. I will keep visiting this blog very often.
Joannah


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