December 24th, 2008
Wal-Mart’s $640 Million Christmas Gift
I’ve never been a big fan of Wal-Mart—despite the aggressively low prices, I have always found the stores to be crowded and cheap, with marginal customer service—but that doesn’t mean I don’t admire it as a smart business.
Setting aside my personal feelings about shopping there, I have always marveled at Wal-Mart’s ability to manage itself profitably with ruthless efficiency.
And that’s why this holiday announcement from the world’s largest retailer shouldn’t come as any great surprise: Wal-Mart announced this week that it has agreed “to pay up to $640 million to settle 63 suits alleging it routinely underpaid employees around the country, ending years of embarrassing legal battles over its treatment of workers,” according to The Wall Street Journal.
“The workers and their lawyers will receive at least $352 million, and the payments could reach $640 million, depending on how many claims affected workers submit,” according to The New York Times.
“Union critics of Wal-Mart, the world’s largest retailer, saw the settlement as proof of their view that the company achieves its low prices in part by cheating workers,” the Times added. “But the company rejected that characterization, saying it had already corrected wage practices that it has long attributed to local managers acting without authority.”
As I’ve noted before, Wal-Mart management has an uncanny ability to know when to fold its tent and get in front of a negative issue, as the company did last year when it came to criticism over not providing adequate health care to its workers. Still, the company’s actions on health care, I noted at the time, were disingenuous and little more than PR spin given that Wal-Mart touted that “92.7 percent” of employees were covered by a health plan—any health plan—when in fact only 50 percent were being covered by an actual Wal-Mart health plan.
In other words, there is ALWAYS something else behind the scenes that Wal-Mart is trying to accomplish when it offers up a settlement like this. The company doesn’t do it because it feels it is the right and honest thing to do for workers; no, Wal-Mart only gives in when there is some bigger issue at stake.
And, here’s what is behind this settlement, according to The Wall Street Journal’s law blog: “Wal-Mart wanted to settle the lawsuits not just to avoid potentially more costly defeats in the courtroom, but to resolve issues that might be used to argue for passage of the Employee Free Choice Act. The legislation, expected to be considered by Congress next year, is fiercely opposed by Wal-Mart because the company worries it will make it easier for workers to unionize,” according to Paul Secunda, an associate professor at the Marquette University Law School.
Secunda told the Journal’s law blog: “This is part of their overall strategy to get their labor house in order, and compared to what unionization might cost them, I think they probably realized it was a small price to pay.” In other words, this settlement by Wal-Mart is less about doing the right thing by workers and more about posturing for a long-term strategy to fight the Employee Free Choice Act.
I’ve said here before that I think the deceptively named Employee Free Choice Act pushes the frighteningly wrongheaded notion that the secret ballot, a pillar of our democracy, is somehow good for electing presidents but flawed when it comes to union organizing. It’s a bad idea that is going to make for even more divisive labor-management relations, in my view.
But, a disingenuous Wal-Mart “settlement” as a hedge against the Employee Free Choice Act, if that’s what the company is doing, doesn’t help matters either. It’s just the beginning of the PR spin and posturing we’ll undoubtedly be bombarded with from both sides as the battle over this terrible piece of legislation heats up in the new year.
So, Merry Christmas and happy holidays from Wal-Mart. Ho, ho, ho indeed.
TrackBack
TrackBack URL for this entry:
http://workforce.com/wpmu/bizmgmt/2008/12/24/wal-mart-640-million-christmas-gift/trackback/
Comments
Post a comment
Blog Index















I’m always amazed at the criticism WalMart attracts. The constant criticism is troubling. A woman in our town
frequently writes letters to the editor and complains that only “lard
butts” shop at WalMart. She also hates the town we live in, so her
letters are extremely negative. My belief is that after midnight, she
and other WalMart critics don disguises and shop there. WM is not
perfect, but in the current economy, it makes it possible to live, and
while other companies are going out of business, you’ll notice that WM
stock is rising. I’ve read letters to the editor by this woman and
others in other cities saying “nobody shops there, why does WalMart keep
building new stores.” I live within twenty miles of three WMs, one is
half a mile from me. The parking lots are jammed all the time. So it’s
an obvious lie when people say “nobody shops there.”
Here’s another point. My 19 year old nephew moved from California
(which claims to be so employee-friendly) to Idaho, with zero retail
experience. He was hired by WalMart at over $10 per hour. Two years
later, he returned to California. He then had two years of retail
experience and the best job he could find in our town was at Safeway, a
union shop, making less than $10 per hour.
I understand some of the gripes about WalMart. They often have too few
cashiers available and yes, it can be hard to get customer service out
on the floor. But overall, they are keeping families in groceries during
this economy, and providing jobs while others are laying off. Nobody
complains about stores where you bag your own groceries in exchange for
a discount. Why is this different? I figure the tradeoff for low prices
is that I’ll have to wait in line longer and forego prompt customer
service. When I don’t feel like doing that, I go elsewhere and pay
more… my choice.
My son, who had a dismal work record was given a chance by WalMart, a
chance that turned him around. And… after six months had eligibility
for insurance that cost less than mine and is pretty good so far.
The bottom line is, nobody is putting a gun to anybody’s head and
forcing them to shop at WalMart. They can go elsewhere and pay more,
but probably get faster, more personal service.
Posted by: Mercy Martinez | January 6th, 2009 at 8:55 am