Workforce Blogs
Home
Complete archive of features and news articles, sample policies and procedures, assessments, and surveys.
Network and exchange ideas with other members in the forums or ask an expert in one of the hosted forums.
Access vendor directories, product case studies and showcases.
Read Best in Shows, view our conference calendar, read commentaries and take our news poll.
The Hot List
Blogs
Topic Channels
Comp, Benefits, Rewards
HR Management
Legal Insight
Recruiting and Staffing
Software and Technology
Training and Development
= Member Only
Workforce HR Jobs
Find A Job
Post A Job



Subscribe Now
Workforce Magazine
Subscriber Help
























= Member Only


Blog: The Business of Management
 

November 17th, 2008

How Much Does Experience Matter?

The older I get and the longer I work, the more I find this question is on my mind: How much does experience matter in the 2008 workplace?

It’s something I’ve thought about a lot because I’ve always believed that work experience—a solid and meaningful track record of relevant employment—was a good thing and a positive differentiator. Smart employers generally want people with good backgrounds and solid, focused experience, right?

Well, I used to think that was the case, and it certainly was for me until the economic downturn that followed the bursting of the dot-com bubble eight years ago. I had been working as a vice president at a well-known but fatally flawed San Francisco dot-com, and when the company closed its doors, I thought I would have no problem finding a new job, especially given my varied work background and deep experience.

But then I found out something while applying for more than 130 jobs: My deep and varied experience meant something very different to me than it did to prospective employers. I thought it meant that I had a savvy and time-tested management style that would clearly benefit a new employer. Problem was, all those prospective employers saw it differently. Where I saw experience as a positive, they saw it as a negative because my experience, although positive, brought along a big negative—a greater expectation for higher pay.

For the first time in my life, I found that my experience wasn’t a positive, but was in fact a negative, holding me back from a job. This was crazy, I thought. Wasn’t experience worth more salary, given all that I brought to the table? Well, it wasn’t, and all too many potential employers had no problem telling me so.

I thought about this today while reading a New York Times article about how newspapers all over America are getting rid of their most experienced and best talent –critical human capital—in a seemingly futile attempt to cut their costs and regain some semblance of financial equilibrium. Times media writer David Carr points to another recent example of a company that tried to do this—electronics retailer Circuit City, where former CEO Phillip Schoonover thought doing this was a winning workforce strategy.

It wasn’t, of course, as I’ve pointed out on numerous occasions, and Schoonover was finally shown the door for his managerial folly. But Mr. Circuit City wasn’t the only one who seems to think that getting rid of top talent and the most experienced workers is the way to business nirvana. Carr points to Tribune Co. chairman Sam Zell, who seems to relish the opportunity to get rid of  as many experienced journalists as he can, generally in as demeaning and mean-spirited a way as he possibly can.

This is more than a philosophic argument, of course, because the best workplaces are a mix of talent with many different experiences from many different age groups, races, genders and backgrounds. The real art of management is assembling a staff with the right mix of all of these things, giving them the resources they need, and then encouraging and leading them to do their best work. And having experienced workers who can add savvy thinking and much-needed work perspective is a critical component, even if idiots like Phillip Schoonover and Sam Zell don’t seem to think so.

There is huge pressure on businesses everywhere to cut costs, and that means a seemingly endless stream of layoff announcements nearly every day. It’s an incredibly grim economy, as we saw in the October jobs report, but job cuts need to be done with a scalpel, and not mindlessly with a meat ax, as preferred by the Schoonovers and Zells of the world.

Experience matters because experience can bring smart, time-tested thinking to difficult business problems—the kind of thinking that can help organizations perform better during a time of economic upheaval. Slashing staff takes no real talent

It’s a stupid management trick that is not only shortsighted, but oftentimes just makes the situation worse. That’s what Circuit City, now in Chapter 11 bankruptcy, found out, and it’s something many other shortsighted executives will undoubtedly find out too.


TrackBack

TrackBack URL for this entry:
http://workforce.com/wpmu/bizmgmt/2008/11/17/does_experience_matter/trackback/



Comments

It is one of the paradox’s of management today. The need to balance the workforce with appropriate levels of experience and skill.

There is no doubt in my mind that experience is valuable, equally there is no doubt in my mind there can be high value in younger, less experienced, people.

The issue to me is not necessarily one of experience, it is how that experience is translated into benefits for the organisation. For example, there are many mature, experienced employees who bring nothing of value to an organisation; even though they have experience they fail to contribute. Conversely there are many bright young things who are intent to taking all they can grab and giving little in return.

The better senior exec teams are seeking people able to add value through achievement and implementation. They also seek people with a holistic overview on issues rather than a narrow focus and they seek generalists rather than specialists, people able to multi task, move in and out of roles, assume leadership and stand aside for other leaders when the situation changes. The emerging workplace is being modelled on the mindsets of those aged in their 20’s and 30’s.

The challenge for those older workers seeking employment is how to translate their experience into future value. Maybe more importantly their future success may depend on how well they understand the emerging environment, the way younger workers think and approach problems and their ability to blend the old with the new.


Post a comment

This is a captcha-picture. It is used to prevent mass-access by robots. (see: www.captcha.net)

You must read and type the 5 chars within 0..9 and A..F, and submit the form.

  

Please, generate a





Blog Index







Recent Posts

Blog Archives

Categories



Recent Comments

Other Workforce Blogs

Blog Roll







Copyright © 1995-2007 Crain Communications Inc.
All Rights Reserved. Terms of Use Privacy Statement