http://workforce.com/wpmu/bizmgmt/2008/05/02/accidental_overpay/ All about the issues that arise when workforce issues converge with business management. Thu, 4 Dec 2008 06:48:31 +0000 http://wordpress.org/?v=wordpress-mu-1.2.3-2.2.1 http://workforce.com/wpmu/bizmgmt/2008/05/02/accidental_overpay/#comment-21108 Dave Crisp Tue, 06 May 2008 14:11:03 +0000 http://workforce.com/wpmu/bizmgmt/2008/05/02/accidental_overpay/#comment-21108 At our big retail company this was unfortunatley common. We let people know asap. Our best approach was to give them a regular check next time, ask for repayment by date X and, if not, then start deducting over the same period that we had overpaid. You have to check your local jurisdiction's rules on deductions to see if this is legal, but it's generally reasonably understandable to employees and as a standard practice gives them a choice (always good) and doesn't make them feel singled out as bad. Other approaches resulted in far more disputes. By the way - our mistake... no interest charged... as I've seen some companies attempt to do, which truly escalates the anger. At our big retail company this was unfortunatley common. We let people know asap. Our best approach was to give them a regular check next time, ask for repayment by date X and, if not, then start deducting over the same period that we had overpaid. You have to check your local jurisdiction’s rules on deductions to see if this is legal, but it’s generally reasonably understandable to employees and as a standard practice gives them a choice (always good) and doesn’t make them feel singled out as bad. Other approaches resulted in far more disputes. By the way - our mistake… no interest charged… as I’ve seen some companies attempt to do, which truly escalates the anger.

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