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Quick Takes: March 25, 2008
  

Happy Happy, Joy Joy: U.S. Workers Like Their Bosses


American managers score in 90s on several key engagement factors, a new global study finds.
By Garry Kranz

Superior Supervisors: Truth or fiction: U.S. managers are the most competent, talented and accessible in the world. According to a new survey by European HR consulting firm BPI, it’s all true. BPI, in a global survey of 5,500 workers in 10 nations, says nine of 10 U.S. workers hold their immediate supervisors in extremely high regard. That’s compared with two-thirds of employers globally who feel that way.

Most encouraging: U.S. managers score at or near 90 percent when rated by employees for competence, friendliness, talent, honesty and willingness to accept feedback. Among the advantages of this positive manager-employee relationship is that most American workers respect their bosses and rarely fail to follow directions. Only 32 percent say they “either regularly or from time to time” ignore directions from immediate supervisors, according to BPI.


Workforce Management contributing editor Garry Kranz is based in Richmond, Virginia. E-mail editors@workforce.com to comment.


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