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Feature:

Staying Afloat in a Digital Flood

  

Feature Contents
Top of Feature

1. Communication: One Size Does Not Fit All
Employees should be trained to assess the business context before deciding whether to dial the phone or hit the ‘send’ button on an e-mail or instant message.

2. Five Tips for Taming Information Overload
Keeping focus in the face of digital distractions can be difficult. Here’s how you—and your organization’s employees—can make a start.

3. Taking a Break From E-mail
One company’s experiment with “E-mail Free Fridays” offers some lessons in how to manage the flood of often unnecessary messages.

4. Measuring the Weight of Information Overload
Several recent analyses have highlighted the costs of information overload and its close cousin—interruptions.

5. Raising the Problems Profile


6. Taking Time to Think: The Irony of Bill Gates’ Legacy
Big thoughts, reinvention and career growth come not only from embracing all the benefits of technology, but also from finding the time away from the office and daily pressures.

7. Social Revolution: A Wired Workforce Community
The online social networking phenomenon has pervaded business. Whether it becomes a mere time-waster or a useful tool for recruitment, employee development and collaboration depends on how employers embrace the technology.

8. Building Business Value Through “Communities of Practice”
More and more companies are taking the time to think together and share knowledge from remote corners of the globe.


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Raising the Problem’s Profile


The newly formed Information Overload Research Group will promote research studies and delve into solutions for information overload, including technology tools and training strategies.
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n June, a coalition of academics, large companies and tech-related vendors formally launched a nonprofit organization in an effort to elevate information overload from water-cooler griping to more research-driven solutions.   

    The group, the Information Overload Research Group, will promote research studies and delve into solutions, including technology tools and training strategies. The newly launched Web site lists roughly two dozen participants, including Google, Intel, Microsoft and Morgan Stanley. An inaugural conference will be held July 15 at the Penn Club in New York.

    Many of the players first gathered in early 2007 at Microsoft in Redmond, Washington, where they held a two-day conference to discuss the scope of the information overload problem. The group’s site already provides numerous links to research studies. A tips archive, members’ blogs and other resources will be added.

    "Ideally we would like to influence policy and the behavior of companies," says Nathan Zeldes, a longtime advocate for information overload solutions and president of the newly formed group. "I have a passion about this subject because it’s destroying people’s lives all over the world."

Workforce Management Online, July 2008 -- Register Now!



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